The Market Manager plays a crucial role in driving the growth and success of Daily Thread by overseeing 3-5 retail locations within a designated market. This position requires a strategic thinker with a strong understanding of the retail landscape and excellent leadership skills. The Market Manager will be responsible for implementing store strategies, ensuring operational excellence, and fostering a culture of high performance and customer satisfaction across all stores in the market.
Responsibilities:
• Develop and execute market business strategies to achieve sales and profitability targets.
• Lead and mentor Store Managers to enhance their performance and drive team engagement.
• Analyze market trends and customer insights to identify growth opportunities and adjust strategies accordingly.
• Ensure compliance with company policies, procedures, and standards across all stores.
• Collaborate with senior field leaders to align market objectives with overall company goals.
• Manage budgets, forecasts, and financial performance across all locations.
• Provide regular reports on market performance and key metrics to senior field leaders.
• Partner with Human Resources to ensure effective recruitment, training, and development of store staff.
• Engage with customers to gather feedback and ensure a high level of customer satisfaction.
• Drive promotional activities and events to increase brand awareness within the market.
Requirements
A minimum of 5 years of experience in retail management, with at least 2 years in a multi-store or market management role.
• Strong analytical skills with the ability to interpret sales data and market trends.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in Microsoft Office Suite and retail management software.
• Ability to travel within the designated market area as needed.
• Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
• Passion for retail and a customer-centric mindset.
• Ability to inspire and motivate teams to achieve their best performance.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor.
• Comfortable with using ladders or stairs.
• A trainer able to teach skills in customer service, selling, and operations.
Benefits
• Comprehensive Medical, Vision, and Dental coverage.
• Generous Paid Time Off (PTO) for personal and vacation days.
• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.
• Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.
