Market Leader - East

Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. 

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will

• Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.

Check us out at Hazel Health Careers. 

The Role

We are seeking a dynamic and results-driven Market Leader to oversee Hazel’s operations within designated markets across the U.S. This role is pivotal in establishing and nurturing exceptional partnerships with school districts, driving deep integration with schools, and ensuring we can extend our clinical reach to as many students in need.  In addition, this role will manage the market P&L with a focus on growing revenue and ensuring profitability over time. The ideal candidate will have a strong background in leadership, building partnerships, driving growth, and strategic planning within the healthcare and/or education sectors.

Joining a highly dynamic, fast-paced environment, you must embody and inspire a can-do mentality and entrepreneurial problem-solving, fueled by a passion for delivering quality primary care to all. You are a champion for Hazel Health’s mission of scaling access to care. 

Location: Remote, Eastern Region

What You’ll Do

Partnership Development and Management

• Build and maintain strong, collaborative relationships with state/local leaders, school district administrators and decision-makers.
• Ensure high levels of engagement, satisfaction and retention through ensuring Hazel is delivering on our brand promise to all stakeholders in that market.
• Synthesize and advocate for Hazel voice of our partners to ensure that we are delivering on our brand promise.
• Develop and implement strategies to enhance partnership quality and school engagement across market(s).

Integration and Service Expansion

• Drive the integration of our clinical services within school systems to ensure seamless service delivery and ensure we are a vital and valuable part of their workflow.
• Identify opportunities to expand our reach and serve more students in need of mental and physical health services.
• Work closely with school staff to understand their needs and tailor our services accordingly.

Financial Management and Growth

• Take ultimate responsibility for the P&L in assigned markets, with a strong emphasis on growing revenue ensuring we can meet our gross profit objectives.
• Develop and execute business strategies that drive financial performance and achieve growth targets.
• Monitor financial metrics and adjust plans as needed to ensure financial health and sustainability.
• Deeply understand the link between driving demand and current capacity to ensure we can always balance engagement with our brand promise around time to care. Coordinate with Clinical Operations and Talent teams to ensure clear alignment.  

Team Leadership

• Lead and inspire teams within the market, fostering a culture of excellence, collaboration, innovation and continuous improvement.
• Provide clear direction, support professional development, and manage performance to achieve organizational goals.

Matrix Management

• Ability to lead in a matrixed organization including direct reports and cross-functional resources from areas like Marketing, Implementation and Clinical Teams.
• Create shared ownership across all teammates supporting that market.
• Partner effectively with Centers of Excellent (COE) that provide services to markets.
• Effectively advocate for resources while understanding the COEs need to support nationwide.
• While focused on driving success in their market, always has an eye toward building a scalable Hazel model; this stems from both learning what is working in other markets to adjust, and sharing best practices for replication.
• Work as a team with the other Market Leaders to proactively capture results and share best practices across market regions. Collaborate, rather than compete, for shared resources.  

Market Analysis and Strategy

• Conduct thorough market analysis to identify trends, opportunities, and competitive landscapes.
• Develop and implement strategic plans that align with company objectives and market demands.
• Stay informed about industry developments and integrate best practices into market strategies.

What Excites Us

• Incredibly passionate for our mission; exudes reality that our business objectives are completely tied with our mission to support more children who need care.
• Strong growth orientation and mindset; continually looking for ways to innovate; unafraid to try new things to continuously learn, create and iterate.
• Extremely strong collaborator; cross-functional support is required for success.
• Unwavering customer mindset and ability to be seen as a partner (rather than a vendor) by all of our stakeholders.
• Extremely results oriented with a thirst to understand and manage to all the key drivers of our success (growth, financial, clinical).
• Adaptable and flexible; excited about the opportunity to help shape Hazel’s move to a market-based model.

Minimum Requirements

• Bachelor's degree in Business, Healthcare Administration, Education, or a related field; MBA or advanced degree preferred.
• 50% travel required to lead local markets and drive in-person collaboration.
• Proven experience in a leadership role within the healthcare or education sectors.
• Strong track record of building and managing successful partnerships with school districts or similar organizations.
• Demonstrated ability to manage P&L, with a focus on driving revenue and profitability.
• Strategic thinker with strong analytical and problem-solving abilities.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to travel as needed to meet with school district partners and team members.

If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total on-target compensation is highly competitive, ranging from $200,000 - $300,000. This package consists of both base pay and a significant performance-based component as an exceptional incentive opportunity for those who excel. This role is also eligible for a 401k match, healthcare coverage, paid time off, and additional benefits and wellness perks, which you can review at Hazel Health Benefits. The starting pay for qualified applicants will depend on a combination of job related factors, including education, experience, business need and market demands, and may be modified in the future.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IA, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, RI, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.