Market HR Leader, Malaysia

Role Purpose

You will provide local HR expertise and strategic guidance to leaders and managers in Malaysia. You’ll keep a pulse on employees and market trends, ensure compliance and offer consistent employee experience for all employees in the geography.

Key Accountabilities

Team Leadership. You will lead the HR team for a Malaysia market. You will be responsible for day-to-day people management and ensuring strategy is translated appropriately to the local level.

Developing and implementing HR strategy. As a member of the country management team, you will define the HR strategy for Malaysia, in line with the broader regional HR strategy. You’ll assess industry and market trends and situations to develop and implement HR initiatives in line with the market operational needs. You’ll partner with business leaders to implement strategic initiatives for their respective function or market facing team within your market.

Retaining talent. You will collaborate with HRBPs and business leaders to implement retention strategies to retain the best talent in your market. You will escalate local situations that require HRBP review or approval, (e.g. identify flight risks, highlight compensation issues, indicate local competitive or benefit nuances).

Talent management and development.  You will collaborate with Global and regional HRBP leaders to ensure alignment and awareness of top talent within your market, and support development plans as appropriate. You’ll lead Market HR teams to support the roll out of global development initiatives and programs within the market and support the implementation and development of regional initiatives as determined by the regional HR leader. If required, you will partner with your market business leaders on Talent Reviews, identifying high-potential employees, developing succession plans, and coaching leaders on career development. You will manage performance to ensure employees are meeting their goals and objectives and provide coaching to leaders in your market.

Organizational effectiveness.  In collaboration with your respective HR leader, you will consult on business needs and collaborate with leaders and relevant stakeholders on transformation initiatives such as organization design, workforce planning and workflow changes. Identify key competencies and new role profiles. You will develop data-driven business cases for location strategy, compensation changes, talent planning etc. You will partner with leaders on strategic resourcing discussions and decision making, (e,g, reduction in force, hiring ahead of the curve, down banding, out of cycle compensation reviews etc.)

Employee relations, labor relations and performance management.  You will lead your team in the development and implementation of HR policies and procedures that reflect market conditions and company philosophy, ensuring fairness and equity. You’ll oversee appropriate resolution of employee relations issues within your region, handling directly where appropriate. You’ll identify situations that require performance improvement plans (PIP) and ensure local execution with relevant leaders and managers; advising Global and regional HRBPs on local requirements, templates and processes related to PIPs.

Culture, values and Diversity, equity and inclusion (DE&I) You will create and maintain a positive organizational culture in the market you lead, aligned with the organization's values and mission, which includes promoting DE&I. You will work to implement global initiatives in partnership with DTC or other global functions as appropriate (e.g. Workplace with Purpose, policy changes). You will lead your team to coach and guide managers and associates on all local processes such as performance management, total rewards, employee engagement, career conversations and conflict management. You’ll engage talent within your geography, deploying geographically relevant programs as appropriate to complement the global strategy.

Change management and communication. You will assist with the roll out of key change initiatives and communication campaigns. You’ll partner with internal comms to develop communications. You will support your respective HR leader in building change management materials, gathering appropriate stakeholder feedback and executing against plans. 

Financial acumen. You will support budget management in line with OP, meeting financial committments, including vendor management and invoice management. 

Compliance. You will ensure the organization complies with all relevant laws and regulations relating to HR, including labor laws, employment standards, local norms, and partner with security team on health and safety regulations. You’ll monitor and drive key HR processes for all employees in the geography (e.g. merit, goals and objectives, bonus, SIP, performance reviews, Code of Conduct implementation and any other relevant initiatives).

• Bachelor's degree in human resources, business administration, or equivalent business experience.
• 7+ years of relevant experience, with at least 2 years in a senior HRBP or similar role.
• Strong financial acumen and clear understanding of the financial and operational aspects of the organization and how HR contributes to it
• Proven experience developing and implementing HR strategies that are aligned to the organization's overall strategy and goals.
• Knowledge and expertise of all areas of HR including talent management, employee relations, compensation and benefits, compliance and HR technology. Deep knowledge of relevant local laws and nuances for the markets in scope.
• Demonstrated ability to use data to inform including analyzing workforce metrics, identifying trends and making data-driven recommendations.
• Strong communication skills and ability to convey complex ideas and information to a variety of audiences, both verbally and in writing
• Demonstrated experience implementing change initiatives within the organization
• Ability to manage a diverse workforce, promoting DE&I throughout the organization

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion