We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Quebec, Canada. This role requires an active real estate license.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!
What you will do:
The Managing Broker will be responsible for assisting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations at the provincial level. Supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be assisting for all operational elements necessary to comply with the individual provincial license law, association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program. This person will have an exceptional track record as a supervising real estate broker/manager of a medium to large firm, an understanding of real estate brokerage at a provincial level, an aptitude for leading and inspiring teams, a collaborative approach and a boundless work ethic. They must be a “people-person” but also possess the ability to implement systems and processes.
As a key participant on the eXp Realty provincial leadership team, she/he ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers
Timely and promptly responds to agents request for assistance
Promptly assist agents with necessary processes to ensure quick transfer of license
Coordinates distribution of inbound mail
Liaison between agents and other internal departments when necessary
Periodic Face To Face meetings to cultivate Trust and Community
Promote practices to better ensure the safety and well-being of all agents
Promote a culture that is positive and supportive, upholding the core values of eXp Realty including collaboration, transparency, integrity, agile, agent-centric, and relationship focused Brokerage Operations
Assists the Provincial Designated Managing Broker/Broker of Record in all duties delegated to them
Recognizes and adheres to the employee/employer model, guidelines and direction as an eXp Realty Leadership Staff member
Embraces utilizes and promotes the eXp technology, tools & platforms Realty World Campus and cloud environment
Engages in active involvement with local, provincial and Canadian Real Estate Association and is the secondary point person for eXp’s relationship with the associations and Multiple Listing Services
Performs contract review to ensure legal and contractual compliance of transactions in a timely manner
Collaborates with the COE Director, DMB, and the eXp Legal Department to ensure that eXp Provincial brokerage operations comply with all applicable laws and regulations including provincial license law
Monitors provincial performance goals and works with the DMB on the accountability for their achievement
Works with the DMB to ensure the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents
Manages and implements the ongoing enhancement of and compliance with company-wide and individual provincial brokerage operations manuals
Provides oversight of customer facing marketing activities
Mediates issues between eXp agents within the province when required
Supports innovation in how the company can efficiently support its growing provincial agent base in terms of brokerage operations
Works hand-in-hand with eXp Growth Leaders for the overall success of eXp Realty in their province
Provides monthly report to leadership regarding Brokerage Operations key indicators
When applicable, provides leadership, support and oversight to the Compliance Review Specialist
Regularly conducts training to enhance agent’s knowledge and understanding of contracts, risk management, licensing and both federal and provincial real estate law and compliance to our FINTRAC Manual, Privacy Policy, DNC List and requirements and the Competition Act and Anti-Spam Regulations
Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues
Provides guidance and support to agents as needed
Verify the translation that is provided by our French translator
Your job includes any EXPI entity, in your area, that may be assigned
How you will grab our attention:
Holds an active Agency Executive Officer (AEO)/Dirigeant d’Agence (DA) license with continuing education credits in real estate management and legal compliance
Must be fluently bilingual in both English and French
Experience in managing a small to medium brokerage firm, specifically from an operations or compliance perspective preferred
A keen interest in and high level, experience in real estate compliance activities including a deep knowledge and understanding of legal obligations of real estate professionals under the provincial and federal law, FINTRAC, Privacy Act, the CREA Code of Ethics and MLS Rules and Regulations
Excellent communication skills - written, verbal and interpersonal communication skills across all levels of the organization
Highly collaborative and capable of working with internal partners and staff to facilitate successful results both in a virtual environment and in person
Ability to think operationally and strategically to achieve business goals
Able to drive results and meet goals with a strong sense of urgency
Ability to make quick decisions and solve problems using good judgment
Possess the highest degree of integrity
Willingness and ability to travel
Ability to work from a remote environment
Member of the Canadian Real Estate Association
A working knowledge of SkySlope preferred
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Canada provides:
Medical, Dental, Vision, Long-Term Disability
Life Insurance and AD&D
Subscription to Calm and Vitality Wellness Programs
Paid Vacation
Paid Holidays
Up to 4 Paid Personal Days
5 Paid Sick Days
One time stock option
$20/pay cheque for the first two pays of the month for your mobile phone/internet
RRSP employer match will be available in the near future
Fully remote environment
Amazing company culture
And more..
eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.
