Manager, User Experience

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Manager, User Experience to join our UX team in Bangalore, India, reporting to the director of User Experience Design. In this hybrid role, you will lead and manage a team of designers and collaborate on all aspects of the user-centric design lifecycle across cross-functional teams of Product managers and Engineering, to ensure on-time and successful delivery of these products and solutions. You will inspire Product teams to think and design differently by communicating a clear design vision and strategy that aligns with the overall product roadmap and business objectives. Your innovative and pragmatic design solutions will also drive customer delight and satisfaction across the Infoblox product suite. 

You are the ideal candidate if you are a doer, a maker, and a passionate advocate of a delightful customer experience. You are an effective communicator, and a strategic, collaborative, driven results-oriented professional focused on executing in a team environment.

 What you’ll do:

• Lead, mentor, and manage a team of UX designers, fostering a collaborative and innovative work environment
• Partner with design leadership to develop and communicate a clear design vision and strategy that aligns with the overall product roadmap and business objectives
• Oversee the design process from concept to final implementation, ensuring timely delivery of design projects and adherence to established standards
• Collaborate with Product managers, engineers, and cybersecurity experts to integrate user-centric design principles with role-based needs and requirements of networking and security end users
• Ensure E2E design and development of a comprehensive documentation, including guidelines for design patterns, components, typography, and visual styles
• Support qualitative and quantitative research planning, design, recruitment, execution, analysis, and sharing of insights and recommendations
• Advocate for customers and consistently drive for quality of our products to achieve the best experience
• Work with Engineering to effectively plan and support the implementation of the design vision
• Stay on top of industry trends to drive continuous improvements to user experience 

What you’ll bring:

• 15+ years of UX/UI design-related experience, with a proven track record of at least 4 years managing a team of designers
• Portfolio highlighting design operations experience and design team leadership
• Portfolio highlighting work for enterprise web products and concrete understanding of design fundamentals and best practices;
• Demonstrated experience in networking and security enterprise product design is a must have
• High proficiency in Figma, and use of advanced techniques for design systems
• Proven ability to articulate user needs into a compelling narrative and deliver vision through designs and workflows
• Ability to influence and lead internal cross-functional teams to successfully deliver designs
• Excellent communications capability for written, verbal, and presentation/collateral medium
• Bachelor’s degree or higher in a UX design-related field, interaction design, user experience design, human factors, industrial design, or business design 

What success looks like:

After six months, you will…

• Be fully engaged with our UX, Product Management, and Engineering teams
• Drive user-centric design lifecycle, prototyping, and usability testing
• Have the critical SaaS product knowledge required to drive thought leadership

After about a year, you will… 

• Play a strategic role in driving the UX for our SaaS product roadmap releases
• Understand the SaaS product users, tasks, and environment 
• Drive user experience recommendations to enrich our SaaS cloud services portfolio  

We’ve got you covered:

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including industry-best insurance benefits and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. 

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location… 

• Delicious and healthy snacks and beverages 
• Electric vehicle charging stations 
• A courtyard and amenities like an onsite gym, table tennis, pool table, play area, etc. 
• Newly remodeled offices with state-of-the-art amenities  

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.

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