Manager, Technology & Process (AML)

Come Build a Better Financial Future for all Canadians 

At Neo, we’re building a more rewarding financial experience for all Canadians.  

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada. 

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years 
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role:

Reporting into Neo Financial's Chief Anti Money Laundering Officer, you are the technology and process manager for AML, which requires you to define and execute on the vision and strategy for the AML team’s tools and processes.

What you’ll be Doing: 

• Reviewing the AML team’s current technology stack for refinement and/or replacement
• Managing vendor relationships to ensure company needs are prioritized in their product roadmaps and that ongoing issues are tracked and resolved
• Optimizing the deployment of current vendor technology through ongoing rule refinement and system enhancements
• Engaging with stakeholders in the AML group to ensure you have a strong understanding of what’s working for the team, and what can be improved
• Taking part in product scoping and development activities when an AML impact is involved.
• Performing product management functions with respect to AML including: scoping, feature prioritization & performance management

Who we are Looking for:

• You have 5+ years experience in a product strategy role where you were directly responsible for the results and outcomes of the program
• You are comfortable and capable of managing vendor relationships and ensuring Neo maintains strong working relationships with those vendors
• You have experience in the product management function and can coordinate and/or support product builds with impact beyond the AML group
• Experience or previous exposure to regulatory compliance focused environments (or even better, an AML environment) is considered a strong asset
• You are a player-coach leader who can both determine strategy and become a systems expert

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities. 

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us 

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.