Manager/ Senior Manager Software Engineering - R&D, Service Management

IFS Service Management is the market leading service management solution, a leader in the Gartner Magic Quadrant for the 6th consecutive time.  Our solution empowers our customers to deliver service excellence and optimize workforce efficiency allowing them to embrace Service as a strong and profitable revenue stream.  

We deliver solutions for every part of the service lifecycle, from product management, contracts, warranty and billing through mobile field service, customer engagement and self-service, and remote assistance. Our service management capabilities manage complex use cases and accelerate digital transformation goals.  

In order to join the Service Management team as a Software Engineering Leader,  You need to be good at listening and communicating, and share knowledge and experience. If you consider yourself as a person that is pro-active, who takes initiative and responsibility, and gets excited by opportunities to learn, we want to hear from you.

A Software Engineering Leader is expected to consistently develop high-quality software solutions by:

• Lead and inspire a team of talented software engineers to design, develop, and deliver high-quality software solutions.
• Mentor and coach team members, fostering a culture of continuous learning and improvement.
• Recruit and onboard new coworkers, perform appraisals and set salaries.
• Collaborate with product managers, program managers and other stakeholders to define project requirements and priorities.
• Provide knowledge and insight in DevOps and Agile practices.
• Lead efforts to optimize and scale our software development infrastructure for improved performance and reliability.

• A degree in Software Engineering, Computer Science or Information Technology. 
• Strong software engineering background
• Previous working experience with Enterprise grade software is a definite advantage. 
• Knowledge of engineering practices and patterns, including coding standards, code reviews, source control management, build processes and testing
• Expertise in managing and developing globally distributed teams
• Skills in prioritizing and taking decisions.
• Comfort presenting to all levels of stakeholders
• A good understanding of one or more of our target industries and domain product / technology offerings as well as the business application processes for our target customers.
• Excellent communication skills in both verbal and written

Interviews and selections are being made continuously. If you are interested, apply as soon as possible. 

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 6,000+ employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.