Manager, Salesforce Administration

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us the market's highest-rated giving platform.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Simplify, Act, and Care. We know that the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

As the Manager, Senior Salesforce Administration, you will lead a Salesforce team and take ownership of all requests for the organization, including change management and governance. Your ability to communicate, prioritize, and manage all aspects of Salesforce projects will be fundamental to your success in this role. Additionally, as the Manager, Senior Salesforce Administrator, your understanding of solution design and its considerations, including concepts in the Salesforce architect domain will improve the effectiveness and efficiency of our sales funnel.

What You Will Do

• Maintain a complex Salesforce org that uses Sales Cloud, Service Cloud, Experience Cloud, and CPQ.
• Collaborate with internal business partners to simplify and enhance processes.
• Create a roadmap and define priorities for Salesforce initiatives.
• Manage the Salesforce DevOps process, ensuring smooth deployments and integrations.
• Proactive system maintenance, including security reviews, release updates, and system health checks.
• Lead and mentor a team of Salesforce administrators and developers, providing guidance, support, and professional development opportunities.
• Foster a collaborative team environment, encouraging open communication and continuous improvement.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Coordinate with cross-functional teams to ensure alignment and successful project delivery.  

What You Need to Succeed

• Expert experience with Salesforce Sales Cloud and Service Cloud Support
• Proven track record working collaboratively with multiple teams through complex projects
• Active Salesforce Administrator Certification

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $117,500 - $176,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.