About the Job Opportunity 

In this role you will Partner with Commercial and Marketing Leaders, along with directly engaging with salespeople to support effective pipeline development, and sales process execution.  You will play an instrumental role in developing, implementing, and managing revenue operations programs to increase customer acquisition effectiveness and speed.  The Manager, Revenue Operations - Key Accounts leverages Salesforce, technology, and analytics capabilities to translate data into actionable insights for PartsSource sales teams enabling revenue growth and expansion through targeted selling initiatives.  The role monitors and maintains performance metrics for the sales teams, including segment and account performance, strategic initiative performance, sales rep performance, and adherence to sales processes and playbooks.  The individual in this role will maintain PartsSource’s advanced sales targeting tools, identifying, and recommending performance improvement initiatives that will accelerate revenue growth.  Collaborating with Marketing and Sales Leadership, the individual in this role will push to sales reps and managers customer insights gleaned from careful review of data and customer engagement with marketing content. You will prepare regular updates for Executive Leadership regarding the performance of the segments and channel(s) that they oversee in support of a high-performance sales culture.

*This hybrid role requires in-office presence Tuesday through Thursday at either our Hudson, OH or Charlotte, NC location, with remote work on Mondays and Fridays.

What You’ll Do  

• Support sales leadership in strategic planning and execution, leveraging Salesforce data and analytics to inform decisions. 
• Serve as the strategic partner for the VP of Sales by delivering valuable insights on sales performance and identify data driven areas of opportunity
• Create Actionable Insights from Analytics
• Collaborate with business intelligence teams to generate in-depth analysis of customer segments, mining for opportunities to expand customer relationships.
• Analyze and segment customers into easily consumable cohorts, with a focus on increasing sales efficiency and effectiveness, while providing guidance to sales managers and reps on customer opportunities to increase revenue and margin.
• Aid in strategic planning at the account level by gathering data, validating accuracy, and presenting findings to the inside sales team for actioning.
• Manage the application of sales targeting tools, and provide feedback to internal stakeholders on ways to strengthen targeting algorithms
• Convert analysis into visual presentations and documents that can be easily consumed by executive teams and less technical staff
• Participate in the development and rollout of new commercial programs and offerings, identifying KPI’s and ensuring mechanisms are in place to capture and report on the effectiveness of programs.
• Identify and implement sales programs that achieve targeted revenue and margin growth
• Provide monthly, quarterly, and annual reporting on the performance of sales reps, initiatives, and accounts.
• Oversee monthly sales variable compensation process ensuring accurate and timely distribution of sales compensation
• Automate routine selling processes and data entry to create efficiencies and improve data timeliness
• Lead data standardization projects that lead to the efficient capture and transfer of data between platforms, including Salesforce.com, marketing automation tools, and data warehouse.
• Conduct ad-hoc analysis projects as needed in support of strategic commercial priorities

What You’ll Bring  

Qualifications:

• High proficiency with Microsoft products with focus on Advanced Excel competencies.  PowerBI, SQL, Visual Analytics, Salesforce, Marketing Automation platform experience highly desired.
• Direct experience with inside sales, including a demonstrated history of success
• Well organized, self-starter who eagerly approaches new challenges and looks for opportunities to improve outcomes
• Demonstrates good interpersonal, verbal, and written communication skills
• Ability to manage multiple tight deadlines and deliverables in rapidly changing business environment

Education & Experience:

• Bachelor’s degree required, Master’s preferred in Business, Mathematics, Statistics, Economics, or related field
• 5+ years successful experience in sales, preferred experience leading inside sales teams
• 5+ years experience in Sales Operations or Sales Enablement
• Experience with Business Intelligence applications and methodologies