Manager, Revenue Operations

 

 

If you think healthcare is broken, we want you. If you think the solution is marrying old-fashioned clinical expertise and new-fashioned telehealth tech, we need you. At Candid, we’re doctors and data geeks, artists and changemakers, care specialists and tech futurists. As we grow our team, we’re looking for people who are as passionate about their craft as they are about changing lives one smile at a time. 

On our team, you’ll help make oral health more affordable and accessible than ever before. We believe a life of candid self-expression is a rich life. And our clear aligner therapy helps people across the country straighten their smiles, grow their confidence, and live as their truest selves. 

If you're ready to sharpen your skills, have a huge impact, and help solve healthcare, join us.

 

Join us at Candid as the Manager of Revenue Operations and be at the forefront of propelling our company to new heights of success! In this dynamic role, you will spearhead our revenue growth by leading strategic initiatives and cultivating key partnerships. Your expertise in strategic research, analytical problem-solving, project management, and partnership development will be instrumental in shaping our future. Reporting directly to the Head of Revenue Strategy, you'll have the chance to make a significant impact and drive innovation in a fast-paced and collaborative environment. If you're ready to take on a challenging yet rewarding opportunity, we invite you to bring your skills and passion to our team!

• Manage specific verticals of go-to-market strategy focused on external partnerships. Will include day-to-day operational management of key strategic partner relationships & implementation
• Collaborate cross-functionally with sales, partnerships, and operations on strategic initiatives aimed at driving incremental revenue through new products, partnerships, process improvement, sales methodology, & more
• Lead the planning, execution, & evaluation of large-scale projects aimed at optimizing revenue generation (e.g., improving the sales funnel, activating industry sales partnerships)
• Take ownership of sales initiatives from top to bottom, doing everything from strategy development to hands-on implementation; serve as the “buck stops with me” initiative owner
• Interface successfully with external industry partner executives, operational leaders, & sales personnel
• Create internal alignment with presentations to executives & frontline reps alike, making complex problems/solutions into simple, motivating narratives
• Work/interface closely with the executive & Sales leadership teams on critical company sales partnerships
• Monitor, identify, & analyze suboptimal trends in the sales process funnel; then own “the fix”
• Present revenue initiatives to the company, executive team, & BOD as requested

 

 

• 4+ years of experience in program management, operations, strategy/consulting with an emphasis on operations, go-to-market, or customer engagement
• Strong business judgment, leadership & integrity. A tenacious decision maker able to bring a healthy, aggressive, yet responsible approach to business
• Strong communication skills: Impeccable written and oral communicator, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, & negotiation skills
• Bachelor's degree & proven record of academic success (MBA a bonus but not required)
• Proven track record of success in revenue, strategy, finance, consulting, or other similar verticals (experience in healthcare, dental, or consumer goods is a bonus)
• Strong project management skills with the ability to manage multiple projects simultaneously & drive results in a fast-paced environment
• Exceptional analytical & problem-solving abilities, with proficiency in data analysis & financial modeling
• Ability to transform complex quantitative & qualitative analysis into understandable narratives for executives & frontline reps alike
• Entrepreneurial spirit & willingness to take initiative in exploring new revenue streams & innovative approaches without being prompted

 

Pay & Perks 

• Competitive compensation
• Stock option plan to give our employees a direct stake in Candid’s success
• Unlimited PTO to give our employees a little extra R&R when they need it 
• Work from home stipend 
• Comprehensive health coverage (medical, dental, vision) and generous parental leave
• Significant discount on our customized treatment plans and aligners
• You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning

 

Our range for this role is $135,000-155,000. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other perks. To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, experience level, skillset and balancing internal equity relative to our other employees. We include equity in our compensation packages because we believe our employees should have an option to purchase ownership in the company and benefit from what we hope will be a lot of upside growth. We expect the majority of the candidates who are offered roles at Candid to fall healthily throughout the range based on these factors.

 

Values

• Care Deeply - We succeed when we care about what we do. We go the extra mile for our patients, our partners, and for each other because what we do matters, and the care we put into it matters even more. 
• Drive Results - Results matter. From closing a tooth gap to opening a new account—we set clear intentions, align around measurable goals, and take accountability for the outcomes.
• Commit to Growth - To change the face of oral health care, we have to keep growing—as individuals, as teams, and as a company. We approach problems with a beginner’s mindset and continuously pursue improvement. 
• Embrace Candor - To create the environment we want to be a part of, we have to stay aligned—that means elevating each other and our partners through honest, respectful feedback, and fostering a culture of inquiry and debate.  
• Work as One - Together, we have the ability, experience, and intuition to serve our partners and grow our business. When we work as a team, we draw on each other’s strengths, inspire new solutions, and share in our success.

 

EEOC

Our patients and colleagues come from diverse backgrounds and experiences. We strive to create and maintain a diverse and inclusive environment and hire great talent that is equally diverse; not simply because it’s the right thing to do, but it makes our company, our products, and our culture that much better. If you share our values and passion, apply and see what we’re all about.

We’re proud to be an Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Additionally, this organization participates in E-Verify.