Montreal, Canada

Full-Time

Team:

ServiceNow conducts research to advance AI capabilities for enterprises. You will be part of the ServiceNow AI Research group in the Product organization.

Role:

As a manager, you will manage, coach and guide the researchers, specifically focusing on generative AI. You will suport the research lead of a research Lab or program in building the team’s roadmap and acheiving the teams goal Additionally, you may conduct your research or participate in ongoing research projects. Your contributions to knowledge generation and transfer will help maintain our scientific credibility within the academic community and our impact on the ServiceNow products.

What you get to do in this role:

You will be responsible for managing a team of 5 to 10 researchers and engineers, in collaboration with the research leads. You will be responsible of the growth, development and wellbeing of the team and will provide tactical and operational support to the research leads. You will have the opportunity to conduct your own research or participate to transfer activities of the AI Research team.

To be successful in this role, we need someone who has:

A Ph.D. in a related field is a plus.
A collaborative mindset with a focus on completing tasks and a drive to push the boundaries of knowledge and understanding.
Experience in managing projects and people.
An understanding and interest in software product development and innovation.
A record of contributing to research communities and efforts, including publishing papers in top international conferences such as NeurIPS, ICLR, ICML, ACL, EMNLP, CVPR, etc.
Proficiency in scientific programming with Python and Numpy, and optionally, also with Java, JavaScript, or R.
Proficiency in deep learning programming with Pytorch.
An willingness to build a strong inclusive team culture.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

Nous adoptons une approche basée sur la flexibilité et la confiance vis-à-vis de notre monde du travail distribué. Les personas de travail (flexibles, à distance ou requis au bureau) sont des catégories qui sont attribuées aux employés de ServiceNow en fonction de la nature de leur travail. Cliquez ici pour en savoir plus.

Equal Opportunity Employer

ServiceNow est un employeur qui souscrit au principe de l'égalité d’accès à l’emploi. Tous les candidats qualifiés recevront une considération pour l’emploi sans égard à la race, la couleur, la croyance, la religion, le sexe, l’orientation sexuelle, l’origine nationale ou la nationalité, l’ascendance, l’âge, le handicap, l’identité ou l’expression de genre, l’état matrimonial, le statut d’ancien combattant ou toute autre catégorie protégée par la loi. De plus, tous les candidats qualifiés ayant des antécédents d’arrestation ou de condamnation seront pris en considération pour un emploi conformément aux exigences légales.

Accommodations

Nous mettons tout en œuvre offrir une expérience accessible et inclusive pour tous les candidats. Si vous avez besoin d’une mesure d’adaptation raisonnable pour compléter une partie du processus de candidature ou si vous n’êtes pas en mesure d’utiliser cette candidature en ligne et que vous avez besoin d’une autre méthode pour postuler, veuillez communiquer avec [email protected] pour obtenir de l’aide.

Export Control Regulations

Pour les postes nécessitant l’accès à une technologie contrôlée assujettie aux règlements sur les contrôles à l’exportation, y compris les U.S. Export Administration Regulations (EAR), ServiceNow peut être tenu d’obtenir l’approbation des autorités gouvernementales en matière de contrôle des exportations pour certaines personnes. Tout emploi est subordonné à l’obtention par ServiceNow d’une licence d’exportation ou d’une autre approbation qui pourrait être requise par les autorités de contrôle des exportations compétentes.

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Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Manager, Research Scientist Management