Roles and Responsibilities
Marketplace team is responsible for driving the growth for unmanaged portfolio across
business units comprising of Marketplace sellers through RE (Relationship Management)
program.
Manager (RE) needs to manage a team of 25 -30 Account Managers & drive the day to day
business.
Business Metrics Achievement: Achieve business Metrics of Revenue GMV & Marketing spend.
Taking appropriate action if any of the metric is being not achieved and highlighting the risk in
advance.
Customer Metrics Achievement: Increase customer engagement to the platform through
appropriate selection and content.
Operations Metrics Achievement: through timely Solve of logistics issues.
Responsibilities:
Drive Portfolio growth above platform YoY by improving KPIs.
Improvement in Catalog & Inventory health through optimization of resources.
Improvement in profitability metrics by following pricing guidelines & marketing spend.
Improvement in visibility metrics through selection improvement & pricing levers.
Map vendor capabilities to require metrics and drive opportunity development.
MIS and data reporting – daily, weekly, monthly, quarterly as per requirement.
Bench-marking of Competition and industry best practices.
Overall end to end account management for a larger number of Marketplace sellers.
Qualifications & Experience
Candidate should have 5+ Years ‘experience in Retail industry and a positive outlook towards
work.
MBA from a Tier 2/3 college preferred, though not mandatory
Good to have NIFT, but not mandatory
Good communications skills and ability to manage multiple cross-functional stake holders.
Strong Analytical skills and ability to adapt as per the situational requirement.
Ability to multi-task and meet project deadlines.
Must work well in an unstructured work environment.
Active problem solver who can work with data effectively.
Great team player with demonstrated traits in previous work experience / projects.
Takes complete end-to-end ownership.
Is able to creates plans, prioritize tasks and deliver quality outcomes.
Mandatory: E-com experience.
Go getter attitude
Ability to manage a larger team with minimal conflict
