Manager, Product Management

*This is a hybrid role based partially on site in Detroit, MI

Job Description

We are seeking passionate individuals who take pride in delivering innovative solutions and thrive on solving complex problems. If you are driven, collaborative, and eager to work in a dynamic, evolving environment, we would love for you to join our progressive culture focused on building next-generation products. 

Key Responsibilities

Customer-Centric Product Champion 

• Serve as the product advocate in front of customers by actively collecting feedback, demonstrating new features, and engaging in discussions to understand their needs.
• Develop strong customer relationships and articulate the business value of our solutions, ensuring alignment between customer requirements and product capabilities. 

Product Strategy & Roadmap 

• Shape the product roadmap for Cloud Native SaaS offerings, particularly in digital retailing and pre-checkout workflows, ensuring scalability and high product integrity.
• Drive strategic initiatives with a scrappy yet structured approach, leading projects from concept to productization while prioritizing a repeatable, scalable process.
• Translate business requirements into detailed product specifications and manage the product lifecycle from ideation to post-release. 

Leadership & Team Development 

• Mentor and coach a team of product managers, fostering professional growth and ensuring a cohesive, high-performing team.
• Promote a culture of collaboration, continuous learning, and accountability, aligning team goals with broader business objectives. 

External & Internal Stakeholder Management 

• Collaborate with external clients, partners, and vendors to gather insights and align product features with market demands.
• Work cross-functionally with Engineering, Marketing, Analytics, Sales, and Business Development teams to streamline communication and drive product engagement.
• Act as the primary contact for stakeholders, offering regular updates and maintaining transparency on product development and roadmap. 

Operational Excellence & Agile Workflow 

• Define and drive efficient processes for rapid yet sustainable product development, balancing immediate priorities with long-term scalability goals.
• Oversee Agile practices, including sprint planning, standups, and retrospectives, ensuring alignment between onshore and offshore teams and delivering high-quality features on time.
• Leverage data-driven decision-making, monitoring key business metrics, and iterating on strategies based on insights to continuously improve product performance. 

Skills and Experience

Essential Skills 

• 7+ years of Product Management experience, with proven success in B2B/B2C Cloud Native SaaS environments, focusing on digital retail and pre-checkout solutions.
• 3+ years of experience managing product managers, demonstrating the ability to guide and develop high-performing teams.
• Strong business acumen, with the ability to navigate and simplify complex requirements, including those related to compliance, finance, and post-sale support.
• Expertise in prioritization and cross-functional collaboration, with a structured methodology for project execution.
• Proficiency in analyzing usage data, leveraging cloud-native analytics, and driving data-driven enhancements for a seamless customer experience. 

Technical Knowledge 

• Solid understanding of cloud infrastructure (AWS, Azure) and experience in scaling cloud-native solutions while ensuring security and performance.
• Familiarity with Agile methodologies, experience managing offshore teams, and proficiency in driving end-to-end product strategies.
• Experience in e-commerce and digital payment integrations, ensuring smooth, secure, and efficient transactions.
• Capability to define success metrics and measure product impact, fostering a culture of continuous improvement. 

Preferred Skills

• Experience in the automotive retail industry and familiarity with OEM workflows.
• Proficiency in machine learning and AI, leveraging big data to enhance product features.
• An MBA from a top-tier global business school is a plus. 

Perks and Benefits

• Competitive compensation and generous stock options   
• 100% employer-paid top-of-the-line medical, dental and vision coverage  
• Great benefits including unlimited PTO, parental leave and free snacks and beverages  
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    
• Work on the latest and coolest technologies – everything is home-grown and built ground-up   
• A dynamic work environment with a strong sense of community and collaboration   
• The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy   
• Exciting opportunities for career growth and development  

Join us to innovate, build for scale, and make a tangible impact in an exciting, cloud-native product environment. 

Current Tekion Employees – Please apply via Greenhouse Internal Job Board