Manager, Platform Engineering

What you'll do:

• Manage a team responsible for the developer enablement
• Design and develop self-service, standardized CI and CD pipelines to deliver software to production environments quickly, safely, and reliably.
• Promote best practices in cloud architecture, container orchestration, and automated deployments to support scalable and resilient infrastructure.
• Work closely with different stakeholders to align Operational priorities with planning the product and engineering roadmap
• Drive adoption of DevOps principles and tools across engineering teams to enhance developer productivity and reduce bottlenecks.
• Provide recommendations and feedback in review sessions, design reviews and review sessions.
• Establish a process for identifying common manual tasks and drive efforts to automate them
• Conduct and assist with investigations, test and deployment activities, identify and mitigate risks in the design process.
• Manage and mentor direct reports
• Guide your staff and other junior engineers in best practices.
• Promote a culture of inclusion
• Build the team up technically and personally
• Ensure they are happy and technically competent
• Consistently looks to improve MTTR o Creates Run/playbooks, consistently looks to improve MTTR, documents incidents, and is responsible for their life cycle in the SDLC
• Other duties as assigned.

What we're looking for:

• Required: Bachelor’s degree in Computer Science or a STEM field
• Experience required: Minimum of 6 years experience in Cloud environments, including administration, networking, performance monitoring, tuning, security hardening, and troubleshooting; strong understanding of fundamental DevOps concepts including IT, CI/CD, containers, and works well with cross-functional teams
• Excellent written and verbal communication skills in English.
• Experience with the full lifecycle of SaaS implementations as well as Infrastructure as code.
• Excellent follow-up and project management skills
• Proven ability to create and maintain new tools
• Strong scripting skills.
• Experience working with a global workforce
• Strong customer-facing skills
• Ability to freely navigate challenges while obtaining the trust of one’s peers, strong listening, negotiation, and consensus-building skills required
• Strong experience in implementing and maintaining AWS environments
• Experience managing and supporting infrastructure for highly available, highly scalable, multi-tier web-based systems
• Knowledge of fundamental networking technologies (TCP/IP, DNS, DHCP, etc.)
• Ability to work in a fast-paced, technical environment with direct reports working in different time zones.
• Ability to measure team performance through standardized key performance indicators