GoGlobal is hiring a

Manager, Payroll Platform

Subang Jaya, Malaysia

The Payroll Product Manager will serve as the critical bridge between the Payroll and Product teams, ensuring that the payroll platform is designed and built to seamlessly aggregate client information and integrate with local payroll engines. This role involves planning the roadmap, driving user acceptance testing (UAT), identifying and resolving bugs, and collaborating closely with engineers and payroll experts. The ideal candidate will have a deep understanding of payroll processes and systems, combined with the ability to translate operational needs into product requirements. 

Roles and Responsibilities:

Product Development and Roadmap Management

  • Collaborate with the Product team to define and plan the development roadmap for the payroll platform.
  • Ensure alignment of the platform’s capabilities with client needs and local payroll engine requirements.
  • Lead the walkthrough of wireframes, prototypes, and product specifications to gather feedback from stakeholders. 

Testing and Quality Assurance

  • Plan, execute, and manage User Acceptance Testing (UAT) to validate product functionality.
  • Identify, document, and prioritize bugs or usability issues, and work with engineering teams for resolution.
  • Ensure a seamless transition from development to operational use. 

Collaboration and Stakeholder Management

  • Act as the primary liaison between the Payroll and Product teams, ensuring clear communication and understanding of priorities.
  • Translate payroll operations knowledge into actionable product requirements for engineers.
  • Engage with internal stakeholders to understand challenges and opportunities, incorporating feedback into product development. 

Operational Alignment and Optimization

  • Drive initiatives to improve the aggregation of client information and integration processes with local payroll engines.
  • Monitor and evaluate platform performance, identifying areas for enhancement to meet evolving business needs.
  • Support documentation and training efforts to ensure smooth adoption of new features across teams. 

Continuous Improvement

  • Stay informed of industry trends, best practices, and advancements in payroll technologies to drive innovation.
  • Collaborate with cross-functional teams to optimize workflows and enhance user experience. 

Requirements

  • Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
  • 7-10 years of experience in payroll operations or product management, with significant exposure to both fields.
  • Proven experience in managing the development and rollout of payroll or HR platforms.
  • Strong analytical skills with the ability to translate business needs into technical requirements.
  • Proficient in working with engineering teams and familiarity with Agile or similar development methodologies.
  • Exceptional organizational and project management skills.
  • Excellent communication and interpersonal abilities to manage diverse stakeholders.
  • Experience in conducting UAT and prioritizing feedback for product enhancements. 

Working Conditions: 

  • Remote or hybrid working environment, depending on location.
  • Flexibility to collaborate with global teams across different time zones. 

About Us 

GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy. 

Why GoGlobal 

GoGlobal, as a privately-owned company, offers its clients genuine global solutions!  We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures.  This gives us the flexibility to quickly adapt to market changes and seize unique opportunities.  Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance.  Without expectations from external investors, we have the freedom to chart our own course and our success.  Winning in our own way is what drives us.  

Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach.   With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback.  We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy. 

Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities! 

How we are different 

  • We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. 
  • We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. 
  • We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. 
  • We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. 
  • We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree! 
  • We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success. 
  • We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm. 
  • We are the underdog: We think it’s more fun to be a pirate than to be in the navy.  

What we offer 

  • Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business 
  • Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance 
  • Remote work: Embrace flexibility with our remote work environment 
  • Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. 
  • Wifi: Get your home wifi costs covered, ensuring you are always connected. 
  • Annual training: Benefit from an annual training allowance to further your professional development 

Ready to take the next step in your career with us? Apply now! 

Protecting Yourself Against Recruiting Scams

Please be aware that there are people impersonating GoGlobal employees and creating fake job listings to steal personal information and/or money from candidates. We want to make sure that all interested applicants stay safe when applying for jobs at GoGlobal.

Follow these tips to safeguard your personal information:

Verify Job Listings:

  • All legitimate GoGlobal job openings on external platforms (e.g., LinkedIn, Indeed) are also listed on our official website: GoGlobal Careers. If you spot a GoGlobal position solely on a job board, without a corresponding listing on our site, it's likely a scam.

Check Email Domains:

  • GoGlobal employees only use email addresses ending with "@goglobal.com". If you receive communication from someone claiming to be from GoGlobal, ensure their email domain matches our standard.

Validate Job Offers:

  • Legitimate job offers at GoGlobal entail a rigorous interview process involving multiple rounds. Be wary of any offer received without undergoing this standard procedure.

Protect Personal Information:

  • GoGlobal never solicits passport details, financial information (such as credit cards or bank accounts), or money from job candidates. If asked for such information prior to a thorough interview process, it's likely a scam.

Verification Assistance:

  • If you've received a job offer from GoGlobal but are unsure of its legitimacy, contact us at [email protected] before divulging any personal information for onboarding purposes. We're here to assist you in verifying the authenticity of the offer.

Stay vigilant and prioritize your security throughout the job application process. If you encounter any suspicious activity, don't hesitate to reach out to us for clarification. Your safety is paramount to us at GoGlobal.

**Kindly review the provided privacy notice (LINK) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.

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