Manager, Operations Planning
Factor a brand of HelloFresh is seeking an Operations Planning Manager to join our growing team. In this exciting role, you will support the manufacturing and distribution centers in the Factor brand network, currently in the Chicago and Phoenix markets, by providing data insights to our operations team. Additional effort will focus around monitoring of improvement projects that pertain to operational optimization as well as owning business level tools and metrics visualizations. To succeed in this role, you’ll need to have a genuine interest in using data and information to solve real business challenges, strong analytical abilities, and a keen interest to make a big impact on a fast-growing organization.
You will…
- Lead a group of high performing analysts that offer 7 day a week coverage to our operations teams at the distribution center level
- Provide strategic insights to the Operations and Supply Chain departments by conducting in-depth data analysis, forecasting trends, and identifying opportunities for process optimization and cost reduction
- Collaborate extensively with cross-functional stakeholders to align business processes, share insights, and drive coordinated efforts towards achieving operational goals.
- Prepare and deliver regular updates, reports, and presentations suitable for an executive level audience, conveying complex data-driven insights in a clear and actionable manner.
- Lead process improvement initiatives, utilizing Lean Six Sigma or similar methodologies to identify areas for enhancement, automation, and efficiency gains.
- Oversee and manage tools development, maintenance, and data visibility for third-party logistics (3PL) sites, ensuring seamless integration with internal systems.
- Conduct technical gap analyses and develop advanced tools and scripts to provide real-time data visibility to the operations team, enabling proactive decision-making.
- Work with leadership on developing more robust user interface to eventually transition from google sheets to HTML/Java/Python based platform
You are…
- Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
- Intellectually curious – You have an insatiable desire to understand how things work, why they work the way they do, identify data-driven insights, and consistently challenge the status quo.
- Detail-oriented – You possess strong organizational skills and consistently demonstrate a methodical approach to all your work.
- A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover.
- A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
- An excellent communicator – You can explain complex (often technical) information to a variety of audiences.
At a minimum, you have...
- 1-2 years of experience leading a data analytics team (either as a manager, supervisor or team lead)
- Possess 3-5 years of proven experience in an analytical capacity, including preparing comprehensive reports, dynamic presentations, dashboards, and data visualizations for various stakeholders.
- Proficient in supply chain planning processes, including demand forecasting, inventory management, and production scheduling.
- Proven experience in demand forecasting methodologies, including time series analysis, regression analysis, and causal modeling.
- Demonstrate advanced proficiency in Microsoft Office applications (especially Excel), Google Suite applications (particularly Google Sheets and Google Scripts), and Tableau for data visualization.
- Proficient in SQL for data extraction and manipulation. Knowledge of Microsoft Power Query and Python is a strong plus, enabling advanced data processing and analysis capabilities.
You’ll get…
- Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education
- Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
