Role Responsibilities
Client Leadership
- Leads client meetings and take active role in presenting study results, as appropriate
- Accountable for the success of assigned projects
- Prepares and presents study results to clients, with expected internal practice presentations
- Resolves or seeks support for resolution of project issues to maintain timing and delivery standards
Client Satisfaction
- Works closely with AD/CS and specialty partner teams to understand clients’ business priorities and opportunities for engagement
- Provides detailed feedback to inexperienced analysts and drives development of senior analysts to ensure high quality client deliverables
- Serve as primary point of contact for client day-to-day interactions.
Analytical Excellence
- Expert understanding of all BASES solutions
- Expertise in study methodology & modeling techniques used in analyses
Talent Management
- Provides analysts coaching and prompt feedback on a study-by-study basis
- Identify development areas for analysts, looking for opportunities to stretch and grow junior talent
- Works with DIR to ensure adequate resourcing to manage future client demand
BASES/NIQ Contributions
- Takes on opportunities to contribute to the broader organization through task forces and special projects
- Supports product development & improvement initiatives (working with other regional teams), including product support, training updates, standardization of deliverables and others.
Requirements
- Strong sense of urgency and accountability to drive client outcomes
- Able to work collaboratively with internal & external teams
- Capable to maintain positive client relationships in complex situations & resolve client issues
- Strong logic, deductive reasoning, problem-solving, and critical thinking skills
- Skilled & polished communicator, including client presentations and trainings
- Strong project management skills and ability to manage multiple priorities
- Strong analytical skills
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
