Manager, Membership Quality & Reputation
Position: Manager, Membership Quality & Reputation
Location: Gurugram, India
Shift: Night Shift/EMEA Hours (16:30 - 01:30 IST)
Manager, Membership Quality & Reputation manages a team comprised of both Associates and Senior Associates, based out of Gurugram, India. This role reports to the Director, Member Success India
The Membership Quality & Reputation Team is responsible for ensuring the quality of GLG Network Members. As a Membership Quality & Reputation Manager, you will manage a team of both Associates and Senior Associates, who are focused on screening Network Member profiles for potential quality, risk, reputation, and behavioral concerns, handling escalated situations, and making judgment calls alongside our Compliance team to resolve any issues that come up. You thrive in an ever-changing ambiguous environment, multitasking between various responsibilities. You are a curious individual who is excited about problem solving, critical thinking and communication-driven roles.
Responsibilities Include (but are not limited to):
You will have most of the following:
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.