Manager Speed : Marketplace
Role Overview:
Myntra is looking for a motivated and customer-focused Program Manager to
support initiatives aimed at enhancing Delivery Speed and Customer Experience
(CX). This role is ideal for someone with around three - four years of work
experience in project management and a passion for driving improvements. The
successful candidate will be a proactive problem solver, eager to collaborate with
teams and stakeholders to deliver impactful results.
Key Responsibilities:
● Assist in developing and implementing strategies to improve delivery speed
and customer experience.
● Contribute to identifying and executing high-impact projects with innovative
solutions.
● Analyze data and feedback to help inform project decisions and actions.
● Help create and maintain project documentation, including charters and
scorecards.
● Support communication with stakeholders across various business units on
project updates and changes.
● Program manage new initiatives such as hyperlocal and quick delivery
Essential Skills and Experience:
● Around 3 years of experience in project management or a related field.
● Experience working with both technical and non-technical teams.
● Proficiency in Excel and SQL.
● Strong analytical skills and ability to work with data to drive improvements.
● Excellent communication and organizational skills.
Preferred Qualifications:
● Bachelor’s degree in Supply Chain, Business, Engineering, Finance, or a
related field.
● Experience with data analysis tools and basic programming languages like R
or Python is a plus.
This role is perfect for a junior professional who is eager to grow and take on new
challenges while contributing to Flipkart’s goals of enhancing delivery and customer
satisfaction.
