At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.
Who you are:
The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure.
The ML India team at Coinbase, specializes in leveraging AI's language capabilities for innovative products and solutions. As the industry buzzes with excitement over the widespread use of LLMs across various domains, within Coinbase, our focus is on crafting a multi-cloud LLM platform catering to every customer and employee. For our vast customer base 100M+, we develop LLM-powered experiences such as Customer Support Chatbots and Predictive Solutions, facilitating swift identification and resolution of customer issues. Meanwhile, for our workforce of 3500+ employees, we empower them with a self-serve platform to create AI assistants and tailored tool integrations, enhancing daily productivity.
This groundbreaking solution relies on cutting-edge Large Language Models (LLMs), delivering human-like, domain-compliant, secure, and personalized generative responses to customer and employee queries.
To realize our ambitious vision, we actively seek a highly skilled ML Engineering Manager. This role entails leading a team to scale up these capabilities, with a focus on platformization and harnessing state-of-the-art LLMs and tools. The aim is to seamlessly integrate and widely adopt these innovative solutions, ensuring they have the maximum impact.
What you’ll be doing (ie. job duties):
What we look for in you (ie. job requirements):
Nice to haves:
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
