About the job:
Sitecore is the global leader in experience management software that enables context marketing. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, automates communications, and enables personalized commerce, at scale. It empowers marketers to deliver content in context of how customers have engaged with their brand, across every channel, in real time—before, during, and after a sale. More than 4,900 brands––including American Express, Carnival Cruise Lines, easyJet, and L’Oréal–– have trusted Sitecore for context marketing to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.
Position includes the following responsibilities
- Ensuring a well-functioning, aligned with the global strategy, as well as motivated team, also acting as a primary person responsible for personnel management within the team
- Keeping overview of team’s activities, including support load, active and planned tasks, projects, schedules
- Deciding and managing team’s scheduling details, task assignments, overtimes, performing local resource planning
- Providing performance management and goal setting for all members of the team, making balanced task assignments, promotions, or role changes
- Ensuring the team is sufficiently loaded and timely reacting on any surplus or shortage of the team’s resources
- Assisting team members in solving work-related difficulties, providing guidance on approaching various questions
- Ensuring integration and adaptation of junior engineers once they are assigned to a team, as well as coordinating their ongoing growth and future development plans
- Participating in management meetings, taking part in discussions as well as organization of process improvements within the team and the overall department
Ideal candidates will have the following background:
- Strong people management skills – the position assumes directly managing and mentoring a team of technical engineers
- Strong technical background – the position requires analysing of the technical challenges and selecting an efficient way to overcome those
- Demonstrable ability to maintain productivity in ever changing environment with competing priorities
- Fluent English
- Should be able to maintain an efficient communication and meet targets under pressure
- 2-3 years of a prior managerial experience or the similar experience on a Lead / Manager position
- Effective time and project management skills
We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.
