Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Manager of Implementation Project Managers will be responsible for leading teams and individuals that directly impact the success of Onboarding Projects. You will be expected to use your own knowledge and experience to coach the teams and help them achieve goals through one-on-ones, trainings, and team meetings. You will work with the Vice President of Onboarding to ensure the team is performing to its fullest potential.
How you'll add value:
- Lead and mentor a team of Implementation Project Managers, providing guidance, support, and professional development opportunities
- Establish and maintain project management best practices, methodologies, and standards across the implementation team
- Oversee multiple concurrent implementation projects, ensuring successful delivery within scope, timeline, and budget
- Drive continuous improvement initiatives for implementation processes and team performance
- Collaborate with cross-functional teams including Sales, Product, and Customer Success Managers to optimize project delivery and customer satisfaction
- Provide strategic guidance on complex implementations and risk mitigation
- Monitor team performance metrics and implement strategies for improvement
- Conduct regular performance reviews and provide constructive feedback to team members
- Serve as an escalation point for complex technical or customer-related issues
What you'll need to be successful in this role:
R365 Team Member Benefits & Compensation
- This position has a salary range of $115K-$125K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
#BI-Remote
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
