We're Cruise, a self-driving service designed for the cities we love.
We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.
Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.
Role Overview: The UX Research Manager will lead a team of researchers to ensure that user needs are at the forefront of all Cruise products. This role involves guiding the team in studying users and their interactions with our products, advocating for user needs, and collaborating with cross-functional partners to deliver exceptional user experiences.
Key Responsibilities:
Lead and manage a team of UX researchers, providing mentorship and professional development.
Develop and implement a comprehensive UX research strategy that aligns with product goals and company objectives.
Design and conduct qualitative and quantitative research studies, including user interviews, usability testing, surveys, and ethnographic field studies.
Synthesize research findings into actionable insights and communicate them effectively to stakeholders.
Collaborate with product managers, designers, engineers, and other partners to integrate user insights into product development.
Advocate for user-centered design principles and ensure that user feedback is incorporated throughout the product lifecycle.
Stay current with industry trends and best practices in UX research and apply them to improve research methodologies and processes.
Qualifications:
Proven experience in UX research, with a strong portfolio demonstrating the impact of research on product development.
Experience leading and mentoring a team of researchers.
Proficiency in a variety of research methods, including qualitative and quantitative techniques.
Strong analytical skills and the ability to translate complex data into clear and actionable insights.
Excellent communication and presentation skills, with the ability to influence and inspire collaborators.
Ability to work collaboratively in a fast-paced, cross-functional environment.
A passion for understanding user needs and advocating for user-centered design.
Preferred Qualifications:
Experience in the autonomous vehicle or transportation industry.
Advanced degree in Human-Computer Interaction, Psychology, Anthropology, or a related field.
The salary range for this position is $151,700 - $203,100. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.
Our benefits are here to support the whole you:
Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, caste, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.
Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email [email protected].
We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Know Your Rights: Workplace Discrimination is Illegal
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Candidates applying for roles that operate and remotely operate the AV: Licensed to drive a motor vehicle in the U.S. for the three years immediately preceding your application, currently holding an active in-state regular driver’s license or equivalent, and no more than one point on driving record. A successful completion of a background check, drug screen and DMV Motor Vehicle Record check is also required.
Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.
No Application Deadline
