Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Every day, millions of Airbnb hosts around the world create comfortable, reliable and welcoming stays and Experiences for our guests. Hosting on Airbnb offers a unique way to meet our Hosts’ financial goals but the rewards for opening their home or sharing a passion go beyond their bank account. Hosting also offers the opportunity to impact their local community, share their culture and connect with people they wouldn’t have met otherwise.
Our Hosting organization exists to bring a wider array of diverse Hosts into the Airbnb Community, support their success, earn their trust, and ensure their safety and security. As the world emerges from the COVID-19 pandemic, Airbnb aspires to lead the travel industry with an entirely new form of community-powered travel, where creatively-led design is at the core of our offering. We know that our global community of hosts is one of Airbnb’s most precious assets and we are very intentional on how we nurture the common identity of being an Airbnb Host.
The Difference You Will Make:
The Airbnb Geos team is looking for a Manager, Host Growth (Community Powered Growth) for the Americas region to oversee the core host growth field team in North America (US and Canada) as well as parts of Latin America. This role reports into the Director of Community Powered Growth.
In this role, you will develop the regional field strategy across two critical programs, Superhost Ambassadors and experienced Co-Hosting. You will oversee a team of community growth managers responsible for supporting, influencing, and engaging trusted members of the Airbnb Host Community. You will be responsible for nurturing a strategic and entrepreneurial way of working for your team.
You will do this by analyzing market and business trends, gaps, and opportunities to localize programs. You will have revenue and business performance goals in addition to sentiment and host success outcomes. You will take a measured approach to assessing impact and success for new initiatives.
You are a strategic partner in shaping a global community that is loved, engaged, and successful. We want to design programs that foster belonging and support all of Airbnb’s stakeholders.
A Typical Day:
Your Expertise:
Your Location:
Due to the nature of this position, the successful applicant will need to be based in San Francisco, California to be able to conduct their work.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.