Manager, Engineering

Brightcove manages and distributes over a hundred million videos and adds hundreds of thousands to that catalog every day. That’s no surprise given the explosive growth of online video but managing that content presents a huge challenge for our clients.  Our culture is built on small, collaborative, self-running teams, where everyone has an equal voice and decisions are made analytically. We encourage lightweight development processes that balance craftsmanship with execution. We strive to build engaging products with a rich user experience to meet the needs of and delight our customers. We are looking for an Engineering Manager to inspire their teams to think creatively and work cohesively while ensuring all team members feel supported, motivated and empowered to “shine bright.”  If you are enthusiastic about new technology, creative, passionate, curious and eager to contribute we want to hear from you!

Job Responsibilities 

• Oversee day-to-day operations of multiple engineering teams including capacity planning, monitoring, incident response, performance optimization and project planning.
• Guide infrastructure discussions and translate them into internal documents, development plans, and actions.
• Approach deployment, configuration management, and observability with an “automation-first” mindset.
• Identify opportunities for cost savings, process enhancements and lead initiatives to implement improvements.
• Plan and coordinate internal testing and validation processes, ensuring validity, robustness, scalability, and effectiveness of the emerging solution. 
• Lead the continued adoption of Agile concepts across the organization.
• Recruit, onboard and develop Software Engineering professionals.
• Evangelize the work your staff performs to technical and business leaders.
• Guide and coach your staff, with the ability to go hands on when necessary, so that they can undertake, support and deliver end-to-end engineering solutions. 
• Develop relevant metrics and processes to help continue to become a data-driven organization.
• Communicate issues and risks, and their business impact to management in a timely manner with proposed mitigation.
• Create an engaged and motivated team with accountability and positive attitude.
• Work across stakeholders, including product management, architecture, and other engineering departments across the company to align capacity and priorities to the ongoing development programs.
• Create a fun and enjoyable environment balanced with strong productivity and collaboration.

Qualifications/Experience 

• Substantial software engineering background with 3+ years leadership experience, previous people management preferred.
• 4+ years working in an agile/scrum setting.
• 4+ years experience building frameworks, libraries or APIs. 
• Experience with continuous integration and deployment infrastructure for software applications and services.
• Experience with OTT, video or media is preferred.
• Experience with payment gateways (i.e. Stripe, Cleeng, Apple store, Google play) is preferred.
• Experience with GDPR and CCPA is preferred.
• Experience in building and maintaining high availability and scalable platforms.
• Experience with observability and incident management.
• Excellent communication, collaboration, reporting, analytical and problem solving skills.
• Proven ability to lead, coach, inspire and motivate a team of Software Engineers across multiple geographies.
• Proven ability collaborating effectively with other software engineers, technical leaders, architects, UX designers and product managers.

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email [email protected]. 

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