AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Manager - Data Center provides technical vision and leadership to the Sales and technical teams. The Manager advises teams on technical issues and their business implications using their expertise in AHEAD's core technology competencies. You will help drive the delivery of client-focused, high-quality projects, AHEAD offering development, technical pre-sales guidance, internal IP and Service Delivery Framework development, and assisting practice leadership on identifying industry trends and future areas of growth.
The Manager works with Technical Consultants, and Project Managers to ensure that clients’ business and technical expectations are met appropriately. The Manager will act as coach, guide, and mentor to team members and will be responsible for the professional growth of those on their team.
Roles and Responsibilities:
- Manage a team of 5-15 engineers and senior engineers:
- Work with team to build individualized career development plans
- Coach, mentor, and develop direct reports, including overseeing new employee on-boarding.
- Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.
- Provide effective performance feedback through employee recognition, rewards, and disciplinary action.
- Actively manage bench time to support progress toward utilization targets, individual development goals, and solution development goals.
- Understand sales pipeline and team capacity and capabilities and work with practice leadership to adjust staffing plans as needed
- Maintain skills and certification inventory of team
- Consciously create a workplace culture that supports the values and guiding principles of the organization
- Foster a culture of delivering with quality and care
- Build and maintain a culture of trust through open and honest feedback and accountability
Qualifications:
-
10+ years of hands-on experience around data center practices.
- Possess a broad base of technical skills, business acumen, and a strong desire to support the client.
- Experience managing, mentoring, and coaching people.
- Understand the detail behind the implemented solution and having the ability to communicate the high-level vision with the client.
- The ability to think past the products and create solutions to meet the business/IT needs.
- Effectively communicate solutions architecture to the client, third parties, and the team.
- Encompass strong listening and interpersonal skills, an ability to solve complex problems, a big picture mentality, and an aptitude to visualize the solution.
- Able to foster teamwork among the delivery team(s).
- Proficiency in hardware, software and/or operating systems environments.
- Ability to manage a team environment.
- Proven trouble-shooting & problem solving ability
- Presentation and facilitation of executive level meetings, group presentations, and collaborative technical workshops.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
