Help AG is looking for a talented and experienced Manager – Collections who will be responsible for managing the collection activities of our organization. They will develop and administer collection programs. This includes developing and implementing strategies to improve collection processes, resolving disputes and customer issues, and maintaining accurate records. The position serves as a liaison between the organization and our customers, ensuring satisfaction and providing assistance when needed. In addition, Manager – Collections monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. They will also manage staff in the day-to-day performance of their jobs.