Atheneum is hiring a

Manager, Client Delivery

Ho Chi Minh City, Vietnam

Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!


Who We Are:

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.

Atheneum is growing rapidly, with 650+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.



Our Opportunity:

Project Management:

•Ensuring client delivery excellence on own team on core client accounts.
•Personally managing projects, and overseeing all project timelines, milestones, and successful execution & directly managing the most complex and high-impact projects & clients.
•Establishing and nurturing strong relationships with dedicated clients and proactively engaging with clients through phone calls for scoping discussions, priority assessments, and gathering feedback on project execution for continuous improvement.
•Ensuring full compliance adherence and client contracts adherence.

Team Management:

•Ensuring all team members adhere to the master process, maintaining consistency and quality in operations.
•Providing continuous coaching to team members, fostering a culture of improvement.
•Ensuring effective resource allocation strategies to optimize demand and enhance efficiency and productivity.
•Conducting regular ( weekly/bi-weekly) performance evaluations with all team members, aligning with OKRs, to identify strengths and areas for improvement.
•Guiding and motivating team members towards common goals while fostering a collaborative and inclusive work environment, ultimately ensuring the team's success and individual growth.
•Focusing on talent development initiatives to cultivate skills and expertise within the team and helping team members to find the most suitable career paths.
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