Manager, Civilian Programs

Exiger Government Solutions is looking for a Program manager to join the team. Your daily mission as a Manager is to make your customers successful in their unique mission and to grow Exiger by providing value to your customers and peers. Everything you do revolves around this mission, which means every day is different because your customers’ needs are always changing and evolving.

What You’ll Do: 

• Develop a presentation that outlines Exiger’s core technology
• Onboard new users and brief them on all the capabilities we can provide
• Imagine new ways to apply the technology based on their mission and work with the internal team to test and roll out
• Conduct training (in-person or virtual) on how your clients can apply the technology to their mission
• Attend a conference about Supply Chain Risk concerns
• Advise your clients on how best to utilize the software and tools they’ve purchased
• Conduct initial troubleshooting on any technical issues your clients are having and work with the tech team to resolve
• Translate your clients’ needs and mission into products Exiger can offer and confidently propose those ideas to the client
• Ask how your clients are doing and get to know them on a personal level when appropriate
• Mentor junior analysts, peers, and leadership
• Provide internal trainings or education on Exiger processes or certain subject matter
• Manage analysts, growing them in their careers and helping them to be more successful
• Provide support to the sales team to talk about the great work your clients are doing as a thought leader in the SCRM world
• Analyze data in Exiger holding to make informed recommendations to each customer based on their value drivers

Who You Are:

• You describe yourself as a quick learner, self-starter, organized, and self-motivated.
• You enjoy being in a customer facing role and can converse easily with all levels of management.
• You’re comfortable with technology and enjoy learning new tools, datasets, and analytic techniques
• You have a passion for continuous learning—you enjoy learning about each customers’ mission, unique pain points, and helping them find creative solutions.
• You are not easily intimidated by a challenge and enjoy wearing multiple hats.
• You can assess the utility of a technological tool and understand and communicate its functions to both explain and improve it. 
• You take pride and ownership in your work and enjoy being the face of the professionals in the background
• You work well independently or in a cross-functional team.

What You Need: 

• Experience managing complex software deployment projects for the US Government.
• National security, intelligence, government, or military department experience preferred
• Current Security Clearance Holder, SECRET or higher or ability to get and maintain one.
• Experience in supply chain risk management (SCRM) (preferred)
• Must be a U.S. citizen with an existing TS/SCI or the ability to get and maintain such.
• Extensive experience using analytical research and/or industry tools to manage and analyze data
• Ability and confidence to draw high-level assessments from research and data
• Ability to write and speak clearly to brief complex analytical matters to all levels
• Strong organizational skills, including the ability to prioritize and work under pressure
• Strong interpersonal skills with practical and positive leadership qualities
• Strong client management experience

This position is remote eligible within the United States, excluding residents of California, Colorado, and New York.