Position Summary:
The Manager of Business Operations will act as a key advisor and chief of staff to the President of the Platform Solutions Division within Tyler Technologies, Inc., overseeing the execution of strategic initiatives, managing cross-functional projects, and ensuring operational excellence across the organization. This role requires a strategic thinker with a deep understanding of the software industry, exceptional leadership abilities, and the capability to drive critical business priorities.
Key Responsibilities:
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Strategic Planning and Execution:
- Collaborate with the President and executive team to develop and implement the company’s strategic vision and business goals.
- Drive the execution of key initiatives by ensuring alignment across departments and monitoring progress.
- Prepare and manage the strategic plan, ensuring timely and effective execution of corporate priorities.
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Operational Oversight:
- Oversee daily operations and provide leadership to ensure the efficient functioning of the organization.
- Oversee key functions and administrative departments as designated by the President.
- Identify bottlenecks, streamline processes, and implement best practices to enhance productivity.
- Monitor the performance of key projects, initiatives, and departments, providing regular updates to the President.
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Executive Advisory:
- Serve as a trusted advisor to the President, providing insights, recommendations, and support on key business decisions.
- Prepare briefing materials, reports, and presentations for executive meetings, board discussions, and industry events.
- Act as a liaison between the President and other executives, as well as, corporate-wide stakeholders, ensuring clear communication and alignment on priorities.
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Project Management:
- Lead and manage special projects as assigned by the President, from inception to completion, ensuring they are delivered on time and within scope.
- Coordinate cross-functional teams to achieve project goals, facilitating collaboration and resolving any conflicts or issues.
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Stakeholder Management:
- Build and maintain strong relationships with key internal and external stakeholders, including senior leadership, employees, partners, and clients.
- Represent the President and the company in high-level meetings, negotiations, and public forums as required.
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Change Management:
- Lead change management initiatives to drive organizational transformation and cultural change, ensuring the company is agile and responsive to market dynamics.
- Facilitate communication and engagement across the company to ensure smooth transitions during periods of change.
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Financial Management:
- Work closely with the accounting and finance team to oversee budgeting, financial planning, and resource allocation for strategic initiatives.
- Monitor the financial performance of the company, identifying risks and opportunities to inform decision-making.
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Talent Development:
- Mentor and develop leadership talent within the organization, fostering a culture of continuous improvement and innovation.
- Identify skill gaps and work with HR to develop training programs that align with the company’s strategic objectives.
Qualifications:
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Education: Bachelor’s degree in business administration, computer science, or a related field. MBA or equivalent advanced degree desired.
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Experience: 8+ years of experience in a strategic or leadership role, with a strong background in the software industry.
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Skills:
- Exceptional strategic thinking and problem-solving skills.
- Proven ability to manage complex projects and cross-functional teams.
- Strong financial acumen and experience with budgeting and resource allocation.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to influence and drive change across all levels of the organization.
- High level of integrity, discretion, and professionalism.
- Understanding of the Federal Government marketplace is preferred.
Key Competencies:
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Leadership: Ability to inspire, motivate, and lead teams toward achieving business goals.
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Adaptability: Comfortable working in a fast-paced, dynamic environment with a high degree of ambiguity.
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Execution: Strong focus on delivering results and achieving measurable outcomes.
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Collaboration: Proven ability to work effectively across functions and build strong relationships.
Working Conditions:
- This position may require occasional travel.
- Ability to work in a fast-paced environment and manage multiple priorities.
