Manager, Benefits

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position

The Manager, Benefits is a critical role on the Total Rewards team and is responsible for the overall development and delivery of Carvana’s Benefits programs. In addition to having responsibility for program administration, this role contributes to strategy planning with the goal of designing programs that our team members love while balancing cost priorities. You’ll be working with our health plans (including medical and dental), welfare plans (including Life, STD, LTD), the 401(k) Plan and other employee benefits programs. You are a proactive, critical thinker who is naturally curious and intrinsically motivated to continuously improve processes. You have a passion for the employee experience and strive to deliver a simple, compassionate, and efficient process for employees to engage with their Benefits programs. You have a desire to educate and encourage utilization of our many programs. You will lead, develop (and likely grow) a team of Benefits-focused talent.  This role reports directly to the Associate Director, Total Rewards and is located in our Tempe, AZ headquarters onsite 5 days per week (Monday - Friday).

What you’ll be doing

• Responsible for overall delivery of Benefits programs through development of scalable, efficient and employee-focused processes.
• Contribute toBenefits strategy development and implementation, including change management, project planning, and compliance reviews.
• Lead, coach, teach, guide, motivate, and inspire a team of Specialists and Coordinators handling day-to-day administration and employee interaction.
• Research new and manage existing vendor/service provider relationships.
• Lead the annual Open Enrollment strategy, communications, and execution. 
• Develop a strong Benefits communication strategy to help educate employees on benefit offerings and increase employee utilization of programs.
• Develop ways to scale the Benefits administration process as our headcount grows, fostering a focus on delivering an amazing employee experience.
• Work collaboratively with various internal teams: Accounting, People Systems & Data, Technology Services, Payroll, Legal, HR Operations, and various business leaders.
• Demonstrate an in-depth understanding of various benefits laws including ACA, HIPAA, COBRA, ERISA, FMLA, ADA, Section 125, Section 132, 401(k).
• Perform other related duties as assigned. 

What you should know/have

Basic Qualifications

• 5+ years experience in all aspects of benefits program administration (health & welfare,  retirement).
• 2+ years experience leading a team of high performing individuals.
• 3+ years of HR related product management, designing and implementing Benefits/HR systems/tools, including electronic data flow between HRIS, Payroll, & vendors.
• Strong understanding of applicable laws and regulations including ability to interpret & apply rules to program design and delivery.
• Deep understanding and experience in delivering high levels of customer service.
• Strong consultative skills and the ability to build solid relationships with stakeholders across the business.
• Strong presentation skills coupled with the ability to simplify complex subjects so they make sense to employees.
• Ability to work in a fast-paced, ever-changing environment - must be flexible and able to quickly pivot in response to changing priorities.
• Must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics.
• Highly organized, able to prioritize work under pressure on a number of projects/initiatives at the same time in a rapidly growing environment.
• Proactive self-directed work approach, ability to work autonomously and in ambiguous situations.
• Consistently able to use ultimate discretion regarding confidential and sensitive personal data.

These Qualifications are a Plus

• Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) designation.
• Experience managing large-scale employee benefits programs (5,000+ employees), associated vendor management, and program development and delivery.
• Experience managing self-funded medical plans.
• Bachelor's degree in business, finance, HR or related field.
• Experience with the Workday platform.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.