Manager - Automations
Role Overview:
Myntra is looking for a motivated and customer-focused Program Manager to
support initiatives aimed at enhancing Delivery Speed and Customer Experience
(CX) with 3 to 5 Years of experience.
This role is ideal for someone with around three - four years of work
experience in project management and a passion for driving improvements. The
successful candidate will be a proactive problem solver, eager to collaborate with
teams and stakeholders to deliver impactful results.
● Speed and Promise Planning: Oversee the platform's speed and customer
promise planning as part of the monthly logistics planning cycle, focusing on
order-to-delivery times.
● Myntra Configuration: Manage the integration and configuration of Myntra
across various systems and platforms.
● Non-Serviceability Management: Monitor and control platform
non-serviceability (NS) levels, collaborating with various stakeholders to
address issues.
● Project Management: Lead & drive new initiatives to enhance platform speed
and promise, with a keen focus on managing costs.
To Excel in This Role, You Should Have:
● Strong analytical skills and the ability to interpret data effectively.
● Knowledge of integrated supply chain systems and processes.
● A strong business acumen, including strategic thinking, problem-solving, and
a creative approach to challenges.
● A customer-focused mindset, with a drive to understand market needs.
● A willingness to learn new techniques and be hands-on with data and
systems.
