I deliver operational efficiency; quality as per agreed KPI's for UKROI Tender Team. I enable strategic development of people; process. I am focused on reducing tender losses; simplifying Store colleagues experience & driving insights.
- Lead by example; guide a team of Analysts to ensure smooth functioning of Tender settlement process.- Creating an environment for fun & success - Responsible for maintaining SLAs and KPIs - Coaching & mentoring to develop a high performing team. - Encouraging colleagues to upskill - process; technology & financial concepts - Maintain communication channels with Store colleagues; banks; vendors & UKROI Store Ops leadership - Generate insights to drive decision making on reducing tender losses; improving quality of investigation; simplifying query resolution process - Driving Continuous Improvement; encouraging Lead to champion CI and bring positive change for business. Giving colleagues opportunities to showcase their potential & ideas - Create a digital roadmap using combination of RPA; low/no code automation and advanced tools - Ensuring compliance with Risk & Control Framework relating to C2C - Following our Business Code of Conduct and always acting with integrity and due diligence - Aligning self and team to Tesco Finance Strategy. Participates in projects and encourages colleagues to contribute to projects.
Operations Delivery within SLA/KPI framework
- Ability to influence & communicate with store colleagues
- Team management experience
- Understanding & judgment
- Passionate about Continuous Improvement
- Using automation to improve service levels
- Accounts Receivable & Account Management - Understanding of revenue accounting principles - Extensive experience of interacting & influencing Finance leadership - Knowledge of working capital principles
Hiring Manager: Kiran Siddaiah
Last date of application: 17th Oct 2024
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