Managed Services Associate (Fresher)

What’s in it for you?

• Business Operations:
• Develop and oversee learning programs on the Mindtickle platform.
• Execute ad-hoc administrative tasks on the Mindtickle platform.
• Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform.
• Foster strong relationships with other service teams.
• Ensure timely communication and updates to clients/internal teams throughout the project lifecycle.


• Project Deliverables:
• Develop detailed process documents for each client's project.
• Efficiently manage multiple projects simultaneously, adhering to SLAs.
• Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference.
• Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to clients.
• Communicate deliverables to clients/Internal team.
• Foster a culture of innovation to optimize work efficiency.

We’d love to hear from you, if you:

• Have strong verbal and written communication skills.
• Have Bachelor’s or Master’s degree (Preferably BCA, MCA, BE in IT)
• Have ability to thrive under tight deadlines and manage multiple projects concurrently.
• Are keen to attention to detail and adeptness in comprehending problem statements.
• Have deep commitment to the accuracy of work and a strong focus on client satisfaction.
• Are a team player capable of collaborating with cross-functional teams to solve business and technical challenges.
• Are quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies.
• Are proficiency in Project Planning and Time Management.


• Good to Have:
• Have knowledge of fundamental MS Excel (Advanced Excel knowledge is a plus).
• Have familiarity with HTML