Mall Sales Lead (Ottawa)

Come Build a Better Financial Future for all Canadians 

At Neo, we’re building a more rewarding financial experience for all Canadians.  

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada. 

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years 
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

Neo is looking for a highly motivated and self-driven sales leader to join our team as our next Mall Lead. In this role, you will be responsible for driving the sales performance of your region. This fast-paced and high-performance environment will require you to push your sales teams to hit key sales targets. Candidates must be located in Ottawa ON, and have a strong understanding and connection to the area. Candidates must also have a valid driver's license, access to a working vehicle and willingness to drive to sales locations regularly.

What you'll be doing:

• Working with our recruitment team, hire, train and develop a high performance sales team in your region in order to grow customer acquisition
• Attend events to gather & share qualitative feedback related to the success of your region, different locations and channels (events, malls, merchants, retailers, etc)
• Coach and motivate team members to meet sales targets
• Coordinate with internal teams to plan and execute events in your region for the purpose of customer acquisition
• Spearhead growth in your city by identifying opportunities for recruitment partnerships in your territory to support the sourcing of potential candidates

Who we're looking for:

• Strong preference given to B2C and/or credit card sales
• 2+ years experience in a fast-paced sales environment
• Ability to drive individual and team performance through coaching, mentorship and setting of clear sales targets
• Ability to travel for work including weekends and holidays to ensure activation events and locations are successful
• Strong administrative skills, excellent written and verbal communication skills
• Experience in leading a sales team
• Background in sales, preferably with or representing a financial institution is an asset
• You have great attention to detail, are incredibly driven and hungry to learn
• You are a strong team player who can excel in a fast-paced environment
• Ability to meet deadlines and adapt as priorities change

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities. 

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us 

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.