At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a 365 Expert (Technical Writer) to join our UniQue team.
What will you be doing in this role?
The Technical Writer will be part of the Digital Services team. Within this project, you will join an Agile team with various skills and responsibilities – project managers, business analysts, system administrators and developers, project support officers, document management experts, etc. As a technical writer, you will contribute to documenting, training and preparing staff to use a modern digital workspace.
- Help to drive the adoption of M365 based modern workplace technologies;
- Design, plan and develop documentation to accompany the adoption of a modern workplace;
- Train the staff to the use of new functionalities, and new ways of working with the client's workplace;
- Provide guidance and expertise in the use of M365 products;
- Draft consult, obtain approval, and coordinate publication of different types of technical documentation;
- Ensure the compliancy of all activities with approved standards and internal procedures;
- Collaborate with team members to analyze information, define and prioritize requirements and evaluate potential solutions;
- Coordinate stakeholder’s communication channels amongst other business requirements gathering workshops, technical workshop;
- Contribute to design vision and other project related documentation.
Requirements
What will you be bringing to the team?
- Bachelor’s level or 3 years of higher education;
- Previous experience as technology expert in M365 in at least one of the following areas:
- Collaboration platforms and communication including some or all of: outlook, SharePoint Online, OneDrive, Microsoft Teams Office 365, etc.
- User Identity Management.
- Information Protection and Governance, including some or all of: Microsoft Purview, Data Loss Prevention, Sensitive Information Types, Microsoft 365 Encryption, Message Encryption, Sensitivity Labels, Data Lifecycle and Records Management, Retention, Data Analytics, Audit, etc.
- 5 or more years of professional experience in technical writing/business analysis position, with relevance to the tasks described below:
- Capacity in preparing and writing business and requirements analysis;
- Capacity to speak to both business and technical audiences;
- Capacity to provide hands on trainings and detailed presentations;
- Capability to write clear and structured technical documents;
- Ability to participate meetings, very good communication skills (English);
- Collaborative and proactive approach with hands on attitude;
- Ability to make recommendations and give advice about best practises;
It would also be a plus if you match some of the following:
- General knowledge of support activities related to M365;
- Previous agile experience (certification in PM2 -Agile or equivalent desirable);
- Previous experience in an EU institution;
- Capability of working in an international/multicultural environment.
At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.
