Who We Are:
FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Chattanooga, Birmingham, Buffalo, Omaha, Detroit, Atlanta, Gainesville, and Kansas City, FitzMark has been able to sustain growth in a complex industry and market.
At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.
Are you ready to make your mark?
We are looking to expand our Sales Support team with driven, hardworking individuals! A successful team member in Sales Support will be quick-thinking and have great attention to detail skills. This position will utilize your multi-tasking skills to build shipments and schedule appointments for those shipments.
Duties and Responsibilities
- Building shipments in the computer system using documentation provided by the customer
- Scheduling appointments for those shipments via phone, email, and internet websites
- Building and scheduling approximately 50-60 orders per day
- Assisting with updating the customer when they ask for order updates
- Assisting with weekly spreadsheets to confirm details of the orders that have already been picked up
- Working with the Business Development and the Sales Support teams to ensure that orders are built and scheduled correctly and in a timely fashion
Knowledge and Skills
- Mastery of attention to detail
- Mastery of multi-tasking
- Comfortable using computer programs including the internet
- Above average typing level of at least 55 words per minute
- Superior organizational skills and time management
- Ability to remain calm under pressure
- Comfortable in a fast pace environment where no two days are the same
Experience and Qualifications
- High School Diploma required
- Bachelor's Degree preferred
- 1-2 years of data entry experience preferred
Benefits and Perks
- Paid Industry Training
- Comprehensive Benefits Package (Medical, Vision, Dental)
- Company Provided Life Insurance + Optional Additional Policy
- 401(k) with Company Match or Gradifi Student Loan Repayment Assistance
- Employee Assistance Program (EAP)
- Health and Wellness Program
- Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary
- Free Onsite Parking
- Casual Dress Code
FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.