About the Role
Working to deliver best in class warehouse operations, delivering cost savings via P&L and improving E2E customer experience. Our warehouse network includes 3 fulfilment centres and 4 returns centres, enabling us to provide next day delivery to most of our global customer base. This is a temporary term contract of employment for 12 months (Schwangerschaftsvertretung).
What You’ll be Doing
- Responsible for the day-to-day operations of the logistics and warehouse function, reporting to the ASOS Head of Logistics on site. The role includes overseeing the overall process and procedures within the logistics and warehouse operations (executed by our 3rd party logistics provider CEVA), with the objective of improving cost, service, and flexibility for the business, whilst creating a continuous improvement culture across the wider team.
- Presentation of project proposals, progress and best practice communicating to internal and external stakeholders
- Maintain & improve metrics via data analysis, using internal and external reporting data.
- Supporting and identifying Continuous Improvement plans in line with business objectives through by scoping and costing of proposed improvements.
- Management and development of relationships with key stakeholders, including Supply Chain Development, Delivery Solutions, Logistics, Inbound Supply Chain, Finance, Legal & Technology.
- Supporting our culture by driving Diversity, Equity & Inclusion strategies.
- Promote and improve Health and Safety metrics alongside our 3rd party logistics provider within our warehouses to support our business objectives.
- You will be based primarily in Berlin, our Großbeeren facility on site.
- Occasional travel to other warehouse locations within the network or the London head office will occur in order to support the exchange of best practice.
Who We’d Like to Meet
Experience
- Decent knowledge of warehouse processes either on an analyst or manager level is key for this role
- Previous operational management experience of leading warehouse teams in an E–Commerce and retail environment will support your application.
- Knowledge of operational P&Ls successfully, understanding risks and opportunities and support the building of financial budgets.
- Working within and with 3PLs, supply chain partners and automation with a record in improving customer journey, quality and delivering cost saving initiatives.
- Enhancing performance levels and KPI’s through end-to-end supply chain management.
- History of identifying and improving warehouse processes using lean tools, removing waste & non-value add.
- Proven experience in presenting data, articulating the subject clearly and concisely.
- Capability planning experience managing labour spend vs volume throughput to highlight risks & opportunities.
- Collaborating with Tech & Warehouse teams and WMS systems to support improvements in our fulfilment centres.
- Good knowledge of the English language is essential, additional knowledge of German and/or Polish is highly welcome.
What’s in it for you?
- Employee discount (hello ASOS discount!)
- Employee sample sales! Reward yourself with some nice clothing for very little money.
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra celebration day
- Discretionary performance related bonus scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
- Free German lessons if you like
- We support your BVG ticket with 30 euros/month
- If you like, you can have your very own 'Swapfiets'
- Subsidized meals in the canteen, Schnitzel Thursdays
