Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.
Spreetail is hiring a Logistics Coordinator responsible for collaborating with both internal and external partners to ensure on-time delivery of customer orders for our brands and marketplaces. If you're passionate about e-commerce and logistics keep scrolling.
How you will achieve success:
- Monitors outbound processing, and shipping delays, and tracks the number of delayed orders/labels. Communicate regularly with fulfillment centers and carriers regarding their performance to improve on-time origin scan and on-time delivery metrics. Resolve various issues with small parcels and LTL carriers. Periodically review carrier trailer logs to ensure that trailers are being pulled on time and escalate to carrier contacts when needed.
- Prepare shipping documentation such as BOLs when auto-generated BOLs fail or are not given to carriers. Assists/consults Customer Experience on general guidelines and timelines related to order processing and shipping (e.g. before Christmas).
- Contrives and troubleshoots new ways of outbound processing that result in a greater percentage of orders processed automatically, resulting in lower manual touches. Confers with Marketplaces and suggests changes to reduce time span between “Order Placed”–and “Order in Waiting to Clear” (e.g., eliminating late Walmart order drops). Observe trends and issues specific to certain marketplaces.
- Conducts Parcel and LTL invoice reviews and prepares disputes that are provided to carriers to ensure we are invoiced correctly at shipment quotes provided by carriers.
- Cross-departmental teamwork to ensure shipping templates are accurate – Weights, Dimensions, HTS codes, NMFC and classification codes, box maximums, etc. Manually create and process sales for Baazarvoice, a product review program to improve reviews, and increase visibility and sale conversions of our products.
What experience will help you in this role:
- 1 year of experience in logistics, warehousing, or operations.
- Preferably a bachelor’s degree in supply chain management, Transportation, Business, or a related field.
- Good math skills – The ability to perform mid-level calculations in your head, such as shipping cost comparison between different carriers and shipping scenarios.
- High-level computer proficiency. MS Excel, MS Word, MS PowerPoint, MS OneDrive, Internet browsers, email clients, Google docs. Familiar with Amazon, eBay, Walmart.com, and PayPal.
- Working hours: Sunday - Thursday from 8:00 am - 5:00 pm in your respective time zone.
In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!
Not the role for you? Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings.
What you can expect from us:
• The flexibility to take care of yourself. Spreetailers operate in a relationship and experience-driven work culture that promotes results and encourages taking time off when needed. Salaried team members enjoy untracked PTO and hourly team members earn 20 PTO days per year.
• We believe in celebrating your accomplishments. Each year is a new milestone with the opportunity to receive special gifts, Spreetail Swag Store credit, or donate to a nonprofit of your choice.
• We’ll take care of you and your family. Spreetail will cover 100% of health insurance premiums for you and 50% for your partner and dependents included on the plan, as well as support your growing family with paid time off.
• The opportunity to revolutionize your community. With two Volunteer Weeks and 24 hours of paid Community Time Off every year, we encourage team members to give back and make a social impact.
Learn more about our full benefits package including parental leave, domestic partner coverage, unit appreciation rights, and more.
Equal Opportunity Employer
At Spreetail, we are relentless in our pursuit of equity and equality, we embrace cultural differences that raise our bar, we pursue the challenges within ourselves to make Spreetail better, and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed.
Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
