Logistics Administrator (KL)

Make a difference and be part of something bigger. Put everything you have learned into action and grab the opportunity to join us in driving our global growth together. Being a high growth electronics company, we are looking for a candidate who will be a passionate & dedicated to assist in the expansion of logistics operations in Malaysia.

This individual will work closely with our Logistics Coordinator (Ceiling Fan & Fridge) to execute daily logistic requirements, gather operational data for report generation and contribute ideas in current process optimization. The candidate will be experiencing the breath-taking pace of high growth start-up journey.

Responsibilities of a Logistics Administrator (Ceiling Fan & Fridge) but are not limited to

• Operations of day-to-day logistics arrangements and liaison.
• Contact customers to schedule delivery / installation timeslot (phone/message/email)
• Ensure all orders for the day are delivered / installed successfully.
• Follow-up with Technician / drivers on delivery status where required.
• Account for daily failed or defective delivery / installation.
• Re-connect with customers to reschedule a new date and timeslot for delivery.
• QC and feedback all required fields are checked and accurate upon delivery (Proof of Delivery)
• Assist customers if there is any enquires related to Sales or Technical issues by connecting customers to our in house Customer Service team.
• Help update master datafile of successful deliveries for archiving and record purposes.
• Keep track & manage delivery vehicles scheduled maintenances, Insurance & Road Tax.
• Assist Logistics Coordinator during Month-end submission of drivers Incentives & Overtime.
• Scrutinize and feedback all drivers claims. Help track drivers Touch N Go & Fuel consumption and fuel card balance from time to time.
• Data entry for (POD) Proof Of Delivery for all sales platforms (Lazada , Shopee , TikTok & Shopify).
• Other data entry ad-hoc tasks as assigned by Operations Manager for daily operations.

Requirements

• Preferably possess a Diploma in any relevant discipline with SPM credit in English & Bahasa Malaysia.

• At least 1 year of working experience. Knowledge / working experience with Last Mile delivery / Route planning  or Customer Service will be an added advantage.
• 5.5 work day week (Monday to Saturday)
• Proficient in speaking English / Bahasa Malaysia.
• Familiar with Microsoft Office
• Always have a Polite , Professional & Helpful nature towards customers.
• Attention to detail, disciplined and dedicated.

Benefits

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!