As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
The Localization Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client Legal translation and localization projects.
The Project Manager works with the client to understand requirements and engages the global team in the fulfillment of these requirements, crafting client solutions, and handling end to end production processes, from receipt to delivery.
Main Duties
- Project planning, scoping, requirements gathering and validation with client.
- Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
- Risk analysis and contingency planning (plan-do-check-act cycle).
- Leading the internal and external team to successful execution and delivery of client projects
- Creating schedule and monitoring timeliness of delivery.
- Managing the budget and controlling project costs.
- Establishing and nurturing relationships with the customer, internal teams and external suppliers.
- Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
- Actively seeking ways to optimize delivery, client satisfaction, quality and profitability.
- Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.
- Ensuring finance systems are kept up to date and accurate.
- Process documentation and knowledge management.
- Ensuring profit of project is maintained through the management of margin.
Experience and Skills
- Proven project management experience in a fast-paced, client-centric environment, in the Translation & Localization industry.
- Ideal background and proven experience handling Legal (e.g. litigation, IP) Translation projects for mid-size or large clients.
- Excellent written and verbal communication skills in English.
- Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends.
- Demonstrated success at managing large accounts and/or projects.
- Curiosity and creativity to question existing processes and approaches and innovate new ones.
- Proven experience in development of processes and ideas.
- Experience in financial management and budget to actual management.
- Customer relationship management and business development skills to drive organic growth.
- Must be available to travel for work related commitments.
- Strong organizational and problem-solving skills.
- Ability to build and maintain strong client relationships
- Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment
- Ability to cope with high pressure caused by one or more project management elements such as quality, turnaround time, resource or budget constraint.
Educational Level
- Bachelor’s degree (B.A.) or Master's Degree from a college or university related to Languages or Translation, or similar combined demonstrable experience in the Translation & Localization industry.
Working hours (EST): Monday to Friday, 9:30 AM to 6:30 PM (1-hour lunch break).
Work type: Remote from home, in country based.
Occasional ''on-call'' work will be required 3 or 4 weekends throughout the natural year.
