As one of our LQA Test Lead you will be leading our LQA team. You will report directly to a site head, work with global project managers and are a vital point of contact on all LQA assigned insourced or outsourced projects.
You will be the primary driver in successfully managing and delivering projects on time and be accountable for the to the end-to-end quality of projects. You will have day-to-day responsibility for managing the project teams and will work on a variety of global projects for many of our high-profile clients, whilst working in collaboration with our other global Studios.
What you’ll be doing
- Managing LQA Team across and assigned projects across many platforms (PC, Console, and Mobile) to achieve high quality results.
- Working directly with Project Managers on planning and ensuring optimal resource allocations across projects.
- Daily management of allocated project resources and continually scrutinising tester's day-to-day performance.
- Coordinating project management activities, resources, equipment into manageable daily team actions and setting timeframes and milestones.
- Daily review of project priorities, risks, and severities with the Project Manager.
- Engaging with LQA testing teams in a tactful, assertive, and diplomatic manner to proactively resolve issues early in projects.
- Actively participate in daily stand-up meetings and project planning to relay progress and/or issues to the QA Project Manager.
- Team mentoring and guidance to ensure high quality standards throughout including developing and reporting on key quality metrics and KPIs.
- Working closely with LQA Leads on team structure, headcount resource requirements, performance and developing a training process for new and existing team members.
Requirements
- Native in local language, fluency in English, particularly reporting, reading & writing.
- Experience within Localization, Quality Assurance or media entertainment (preferably within the gaming industry, but not essential).
- Experience running teams in either localization, media entertainment, game development or software QA, with proven leadership experience.
- Highly creative, proactive, enthusiastic, conscientious, and solution oriented.
- Exceptional team management and mentoring skills.
- Ability to mentor, guide and influence other members of the team to improve standards and an ability to lead by example
- Attention to detail with an inquisitive mindset, not afraid to ask difficult questions where required
- Ability to multi-task and prioritise tasks based on multiple sources of information, with excellent time management skills
- Problem solver with a “can-do” attitude, to ensure that the QA team runs in an efficient way
- Aptitude for gaining understanding in new technologies and processes quickly
- Experience with bug databases administration (such as Jira)
- Knowledge of the current generation of games consoles and PCs, and the latest mobile platforms (preferred).
- Understanding of QA and Submission best practices for Console and Mobile is a plus
- An interest in, and understanding of, the video game industry would be advantageous.
