Project: Analysis, implementation and execution of improvements for the process of computer equipment replacement and OS Migration
Preparation of computer equipment for replacements:
- Operating system loading,
- Basic software installation
- Configuration of docking station
- Install drivers (BIOS, network, …..)
- Sending of special software to Portal Manager
- Download and installation of system patches
- In special cases help with information backup
- Registration in control inventories
- Label computer equipment removed from inventory.
- Run the scrap process weekly for the hardware replaced
- Guide the user before and after the replacement
- Notification and follow-up to each user
- Sending of esign for assignment and proof of delivery of computer equipment
- superseded and obsolete.
- Management of purchases of replacement computer equipment, from approvals, ticket generation, billing review and registration.
- Classification of teams by internal project
automation
- Analysis of the current process and implementation of at least 3 automations to reduce execution time and user response.
Results presentation
- Present weekly results by creating Power BI dashboards
Active students
Study Background : System Engineering or regarding Information Technology
Language: English (Basic Level)
Have university insurance
IT Know How:
Hardware: Identify hardware components and devices as well as understand their uses and connection.
Operating Systems: Know the windows OS installations and support.
Software troubleshooting: Kwon ho to troubleshoot computer and mobile devices
Networks: Know the different types of networks and LAN and WAN connections.
Automation: Knowledge of technology and software to perform tasks with little human intervention.
Data Analysis: Knowledge of Data Analysis through interactive interfaces, reports and dashboards.
Other Skills:
- Customer Support
- Communications
- Problem Solution
- Proactivity
- Commitment
- Good attitude to provide service to users
Ready to drive with Continental? Take the first step and fill in the online application.
