Linux Site Reliability Consultant

What will you be doing?

• Operate, maintain, and administer solutions contributing to customer infrastructure's operational efficiency, availability, and visibility.
• Planning maintenance activity, design documentation, and standard procedures
• Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management)
• Observe and provide feedback on the current state of the client’s infrastructure, and identify opportunities to improve resiliency, reduce incident occurrence, and automate repetitive administrative and operational tasks.
• Contribute to, improve, and maintain team documentation about client systems and infrastructure, procedures, policies, and schedules.
• Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices.
• Work collaboratively with teammates to contribute to the continuous improvement of our working culture.
• Act as a technology leader for clients, as well as drive client discussions on technology road maps.
• Participate in an on-call rotation in an escalation capacity.

What do we need from you?

• Experience working with Google and AWS Clouds (including infrastructure as code deployment with Cloud Formation, Terraform, Opsworks, etc)
• Scripting and automation of administrative tasks using Python and Scala is a must
• Solid understanding of microservices architecture and container technologies (Kubernetes is a must, Docker, lxc, etc)
• Clear understanding of software development lifecycles and best practices from an infrastructure point of view (PRs, merge, rebase, etc)
• Understanding the end-to-end operations of a ‘Business System’ vs components.
• Comprehensive systems hardware and network troubleshooting experience
• Common Linux distribution platform installation, configuration, performance tuning, and cloud migration.
• TCP/IP networking, NIC bonding, and network services configuration (DNS, NTP, DHCP, SMTP, etc)
• Operation and administration of virtual infrastructure, including experience with at least one hypervisor (VMware, Hyper-V, KVM, etc.)
• Ability to describe IaaS, PaaS, SaaS, pros and cons of each, use cases for virtualization and cloud
• Administration of web servers and supporting technologies, including network load balancers
• Experience with the design, development, and deployment of Puppet
• System and application error investigation, troubleshooting of access/availability issues including deep multi-system root cause analysis
• Experience managing networking devices, such as switches and firewalls from a variety of vendors
• Solid understanding of DevOps tools, processes, and culture
• Ability to pick up new technologies quickly
• Ability to provide accurate work scheduling and task estimations for work delivery

What do you get in return?

• Love your career: Competitive total rewards package with excellent take home salaries, shifted work time bonus (if applicable) and an annual bonus plan!
• Love your development: Hone your skills or learn new ones with an annual training allowance; 2 paid professional development days, attend conferences, become certified, whatever you like!
• Love your work/life balance:  3 weeks of paid time off and flexible working hours. All you need is a stable internet connection!
• Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and budget to personalize your work environment!  
• Love your community: Blog during work hours; take a day off and volunteer for your favorite charity.