Licensing Specialist - Perth, Australia

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow


***To be successful in this role you must be living in Perth or willing to relocate***

About Datacom

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. Despite our size, we have maintained a dynamic, agile, small business feel that is often lost in larger organisations. Our unique culture and energy come from our people, who make Datacom a special place to work. We provide a range of perks such as social events, chill-out spaces, remote working, flexible hours, and professional development courses. You’ll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions in a collegial, flat-structured environment

Why Join Us?

• Work in a supportive environment that offers career growth and challenges
• Be part of a culture that encourages interaction and promotes social activity
• Work-life balance - we work hard but we also know how to have fun
• Operate at the forefront of technology to help Australia and New Zealand’s enterprise organisations explore possibilities and solve their greatest challenges
• Experience an inclusive and welcoming workplace for everyone

About the Role (your why)

As a Senior Licensing Consultant, you will be responsible for achieving an agreed revenue target by identifying and gaining Software Licensing business from new and existing clients. Your role involves ensuring customer satisfaction and maintaining regular contact with clients. You will work closely with the team (regional and national) to deliver upon the licensing strategy

What you’ll do

• Determine present and future Software Licensing needs of new and existing clients
• Propose suitable solutions to meet customer needs and grow revenue
• Ensure the customer experience is a true partnership, offering insights and advice rather than transactional interactions
• Maintain regular contact with clients and provide licensing program updates
• Work with the regional team to plan for all software renewals
• Negotiate price and volume discounts
• Coordinate the preparation of Software Licensing proposals, tenders/bids, contracts, and Account Management plans
• Evaluate customers' business needs and contribute to the strategic planning of information systems facilities and software directions
• Maintain budgeted revenue target in line with team KPIs and metrics

What you’ll bring

Required experience:

• In-depth knowledge of Software Licensing
• Expertise with key vendor solutions
• 3+ years of experience in sales and licensing
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Proficient in building and managing customer relationships
• Strong business acumen and understanding of financial implications
• Ability to effectively work with clients at all organisational levels
• Skill in translating technical concepts into comprehensive solutions that align with client business objectives
• Demonstrated ability to work effectively as part of a team
• Self-motivated with the ability to prioritise workloads and get the job done
• Must be based in Perth and AU Citizen or Permanent Resident

Nice to have:

• Microsoft role-based certifications e.g. Microsoft Certified:  Azure/365 Fundamentals
• Sales certifications
• Experience with AWS or Azure
• Familiarity with cloud-based licensing models
• Prior experience in a consulting role
• Proven ability to influence and guide senior management

About You

You will have a history of working with software vendors (directly or indirectly), crafting innovative software solutions to meet clients' needs, and a solid understanding of the Cloud Solution Provider program and Microsoft technology. You will be skilled in solutioning at both a business and technology level, possess an engaging personality and market connections, and have a focus on getting it right for the client. Your time management skills and program diligence with clients will drive on-time delivery, and your strong team-working ability will establish credibility with peers in client management and software sales

Join our successful high-performance team in Perth, be part of a hybrid working environment, and become a Software Subject Matter Expert!