Licensing and Operations Specialist

Acronis is revolutionizing cyber protection—providing natively integrated, all in one solution that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Licensing and Operations Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 

The Licensing and Operations Specialist at Acronis is responsible for managing and overseeing all aspects of licensing processes and operational support within the organization. This role ensures that licensing policies are accurately implemented and adhered to, while providing efficient operational support to various teams. The Licensing and Operations Specialist plays a critical role in optimizing internal workflows, managing compliance with licensing agreements, and supporting business operations to enhance efficiency and productivity.

WHAT YOU'LL DO

• Manage renewal date, expiration, end-of-support or end-of-life of all licenses or support contracts you are responsible for. Manage and optimize scope of contracts in case of cost-effective solution. Analyze usage of licenses.
• Registration of guarantees for equipment in our personal account, Control validity of current warranty dates, Form requests to prolong warranty. Communicate with Service companies in order to organize the diagnostic and repair process.
• Track & Document available & new software and associated licenses in asset management software. Maintain all associated access information log information, including but not limited to passwords, tokens, login information.
• Certify license availability. Coordinate and document periodic software / license audits and participate in other audits, as necessary.
• Partner with software vendors (Microsoft, VMware etc.). Review license requirements for new deployments. Research software licensing models, product use rights and licensing metrics / entitlements as needed. Organize passing of various tests/qualifications to get the required Competencies and get an ability to renew the partnership.
• Manage software ordering process and requests from enterprise users. Work with software requestors as needed to acquire additional or missing information for their requests, to keep them apprised of the status of their requests.
• Act as a liaison to the Finance and Group Procurement departments regarding software asset information and procurement processes.
• Collaborate with IT team leaders, procurement managers and Finance Prepare budget for IT Department.
• Control budget spends on licenses and provide periodic updates and suggestions on improvements.
• Focusing on changing ‘Hardware and software standards’ when they become EOL.
• Sale of equipment to employees (not to external companies)

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Upper Intermediate English
• Familiarity with Microsoft licensing, legal language, and business terms
• Talent in negotiations
• Strong analytical and verbal/written communication skills (technical especially)
• Advanced knowledge of Excel Experience in collecting and analyzing data
• Good understanding of hardware specifications and parts
• Proven working experience on same position will be a big plus

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

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