Key Job Responsibilities:
- Communicate with customers to identify the source of the problem of their alarm system.
- Independently perform high quality service, proper maintenance and make recommendations for improvement to the system, if needed.
- Conduct testing on alarm systems to ensure that the service provided was successful.
- Inform customers on how to operate and use their alarm system in a takeover situation. In addition, educate the customers on basic knowledge of alarm system utilization.
- Complete ULC Inspections for both Fire and Intrusion systems
- Inspection, service and programming of CCTV, Access Control, and Intrusion systems.
- Troubleshoot alarm panels, CCTV systems, and Card Access systems.
- Stay up to date on current alarm technology.
- Networking and programing as required.
- Post-secondary education/certification/diploma preferably in Electronic Technician Certificate or Computer Networking Courses.
- 5+ years of experience in security access control and CCTV installation and service.
- Experience and technical knowledge of security products and standards/codes.
- Strong knowledge of PC-based applications (Microsoft Office Suite, etc)
- Must have a valid Provincial Driver’s License.
- Must be eligible to meet requirements for a Federal Security Clearance (Reliability/Secret).
More about the position:
- Fluent in the English language written and verbal skills.
- Excellent organizational skills and the ability to work well under pressure are essential.
- Mechanical aptitude and ability to use hand and power tools.
- The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary.
- Record keeping and documentation skills.
- Ability to travel within the service region.
- TEAM oriented mentor and coach and able to work independently.
- Strong interpersonal skills and effective at building relationships - with a demonstrated client service orientation
- Excellent problem-solving skills
- Adaptable to changing environments.
- Self-motivated with a genuinely positive outlook
- Commitment to upgrading and continuing their education.
Our offerings include:
- Competitive compensation and benefit package
- RRSP matching
- Employee Discounts
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
Background Check Requirements:
As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:
- Criminal Background Check
- Reference Check
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
