Why Glassdoor?
When you work for Glassdoor, you help people everywhere get ahead in work and life. That’s because we’re moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people — plus company reviews and ratings, salary info, job listings and more.
Join us as we make worklife better, together.
The Glassdoor Legal Team is devoted to leading projects that support Glassdoor’s mission and growth. Members of the Legal Team work closely with multiple departments within the organization, such as Product, Engineering, Marketing, Procurement, Finance, People, Places and Experiences (PPE), IT/Security, Trust & Safety, and Go-to-Market to review legal issues and implement decisions in order to get internal teams the tools and products they need to get their job done, while mitigating risk and exposure to the company. We take pride in our strong analytical competencies, our detailed knowledge of Glassdoor’s various teams and needs, and our ability to build and maintain strong relationships to help us achieve our goals.
We are seeking a Legal Operations Analyst to join our Legal team to work closely with legal colleagues and business teams to help mitigate risk and exposure to the company. The ideal candidate is confident, communicative, and motivated, with strong communication and interpersonal skills, and will be able to work in a fast-paced environment with attention to detail.
Keys to success:
- Building relationships with Trust & Safety and other key business teams
- Responding to internal and external legal inquiries regarding Glassdoor products, legal compliance, and the business
- Proactively reviewing Glassdoor’s products, policies, and features for legal compliance, quality and accuracy
- Supporting and collaborating with in-house attorneys for various legal needs and to help produce legal guidance
What You'll Do:
This role’s duties will consist of assisting in-house counsel to receive and track requests from Glassdoor’s internal business partners and external third parties, while working collaboratively with those parties to address and/or resolve those requests and any issues to help the Legal team more generally to manage its workload.. This is a position that will require a broad skill set and the ability to learn new subject matter and acquire new skills on an ongoing basis. Some of the things you’ll be doing are:
- Maintain repository of Legal resources and process documentation
- Assist with product audits and recommendations
- Recommend and implement process improvements within the Legal team and with other departments
- Support legal trainings for business teams (compliance, business processes, internal policies, etc.)
- Work closely with litigation counsel(internal and external) to track and assist in ongoing matters (calendaring, discovery responses, investigation, etc.)
- Process data information requests to ensure compliance with data protection laws
- Lead meetings to discuss issues, present investigations, and assist in determining solutions
- Assist with corporate governance activities, such as filings, minutes, resolutions, etc.
- Collect data via internal classifications to analyze and identify trends in complaints and litigations, and propose potential product or process solutions
- Perform ad hoc administrative tasks as necessary to assist in the day-to-day operation of the Legal team
What You'll Bring:
- A commitment to add to our culture of DEI
- A team player outlook, with a growth mindset and an impact-driven approach
- Paralegal credentials a plus!
- 2+ years demonstrated work experience in a dynamic and agile environment
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills with a high attention to detail
- Experience designing and implementing new organizational procedures
- Collaborative, service-oriented influence
- Self-directed, organized and capable of handling complex projects
- Strong interpersonal skills
- Ability to be discrete and maintain confidentiality due to access to information of a sensitive nature
- Comfortable with ambiguity and ever-changing circumstances while maintaining ability to exercise sound judgment in decision-making
- Ability to think ahead and anticipate issues before they arise.
- Proactively seeks improvements to processes/systems and sees projects through to completion with a can-do mindset
- Strong time management and prioritization skills
- Works efficiently and can switch gears quickly if projects need to be set aside for high priority escalations and urgent matters
- Experience working independently with limited required direction and guidance on familiar tasks, seeks out guidance on simultaneous complex projects with multiple teams/stakeholders
- Maintains a positive attitude even while working under pressure
- PREFERRED BUT NOT REQUIRED:
- Previous work experience in general litigation and/or regulatory investigations
- Previous experience assisting in e-discovery, investigations, witness interviews/preparation on sensitive topics
- Previous work experience with corporate governance
- Previous work experience in vendor contract negotiation/purchasing
Compensation and benefits
Base salary range*: $80,074 - $106,348
Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.
Annual bonus target**: 10%
**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews
Generous Restricted Stock Units (RSU):
***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers.
Health and wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability and select well-being programs, along with 80% employer-paid premiums for all dependents.
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Generous paid time-off programs for birthing and non-birthing parents are provided, along with additional company-sponsored leaves such as paid injury/illness leave, family emergency leave, compassionate leave, and domestic & sexual violence leave.
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Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!
- Wellness programs to support mental, physical, and financial health, such as paid career coaching & mental health therapy, financial coaching, subsidized fitness & wellness appointments, HSA, FSA, commuter benefits, fertility & pregnancy support, employee perks and discounts, legal assistance program, gender-affirming care relocation benefit and work-from-home monthly allowance.
Work/life balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year.
Investing in your future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility & family planning services and discounted legal assistance services.
Our Commitments
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Come as you are: At Glassdoor diversity is not a slogan; it’s a core factor in our success. We welcome your background, experience and ideas because you help us understand and better serve our world. You make us stronger.
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Grow your career: Glassdoor is small enough for you to see the impact of your contributions, while large enough to offer significant resources and endless opportunities to grow. This is a great place to make a career.
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Find your people: Ask anyone who works here: it’s the people who make the difference. We are a group of well-rounded humans who support one another and work hard together to bring the Glassdoor mission to life.
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Discover flexibility: With flexible hours and a where-to-work policy, Glassdoor allows you to take on professional and personal responsibilities — enhancing both productivity and your well-being.
Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment and retaliation.
Where-to-Work Policy
Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee’s manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.
Enjoy Remote and Explore: Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee’s manager and People Operations team at least two (2) weeks in advance of travel.
