WinnCompanies is looking for a Leasing and Occupancy Specialist II to join our team at Vista Woods, a 179-unit lease-up and affordable housing community located in Pinole, CA.
In this role, you will perform all day-to-day leasing and activities related to apartment rentals, move-ins, and lease renewals. You will also provide outstanding service to customers, residents, and clients, while always maintaining budgeted occupancy at the highest attainable rents.
This position offers a flexible part-time work schedule with a great team. Please note that the selected candidate must have prior leasing and affordable housing experience.
Additionally, this opportunity offers a pay rate of $25.00 per hour.
Responsibilities
- Interact with prospective and current residents to achieve maximum occupancy.
- Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.
- Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
- Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
- Review, prioritize, and distribute resident service requests as required. May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
- May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
- Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
- Remain current with local events and hiring trends that may have an impact on the property.
- Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.
- During the application or recertification process, responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval.
- Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.
Requirements
- High school diploma or GED equivalent.
- 3-5 years of relevant work experience.
- Direct leasing experience.
- Prior experience with LIHTC and Section 8 programs.
- Experience with various computer systems, including Microsoft Office.
- Outstanding verbal and written communication skills.
- Excellent customer service skills.
- Superb attention to detail.
- Strong organizational and time management skills.
- Ability to be a self-motivated problem solver.
- Willingness to learn and be trained.
Preferred Qualifications
- Associate's degree.
- Experience with Yardi or RealPage property management software.
- SHCM certification or NALP certification.
About Us
With 4,400+ team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They’re individuals, families and heroes.
The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
