Learning Management System Specialist, Greenhouse Gas Protocol

This is a hybrid position which requires 8 days per month in the office. You can be based in our office in Washington DC Office. Existing work authorization is required at the time of application submission as WRI is unable to sponsor any visa work sponsorship for this position. To be eligible for this position, you must be a resident of DC, Maryland or Virginia at the start of employment.

About the Program:

The Greenhouse Gas Protocol is the world’s leading authority and international standard setter on corporate greenhouse gas (GHG) emissions accounting. Over 92% of Fortune 500 companies that report emissions data to CDP rely on the GHG Protocol standards and guidance. Building on a twenty-year partnership between World Resources Institute (WRI) and the World Business Council for Sustainable Development (WBCSD), the GHG Protocol works with governments, industry associations, NGOs, businesses, and other organizations. The GHG Protocol also provides standards, tools and online training to help countries and cities track progress towards their climate goals.

Job Highlight:

Reporting to the Learning Program Lead, you will be responsible for the maintenance and administration of GHG Protocols learning technology, provide timely support to our global users, and collaborate with colleagues on education and improvement initiatives. You will work as part of a dynamic team and support the work of the GHG Protocol generally as needs arise. You will collaborate with colleagues in GHG Protocol and at WRI and WBCSD.

What will you do:

Maintain our learning technology (40%): -

• Monitor the use of GHG Protocol’s learning technology, including the learning management system, ecommerce tools and automation tools, and ensure its operation with limited interruptions to users
• Independently research issues and interface with learning technology providers to identify and implement solutions
• Coordinate with learning technology providers to manage system migrations and updates
• Perform LMS administration functions including creating, updating and testing learning objects, managing enrolments, and managing users and permissions
• Update learning technology policies, procedures, and documentation as needed
• Generate reports on learner activities for internal and external use
• Identify improvement opportunities in learning technology and recommend solutions

Provide support to our users (40%): -

• Provide support to our users and address their inquiries in a timely manner, including course discounts, invoices, enrolment, course completion, and certificates
• Interface with users and WRI Grants and Contracts team to complete necessary vendor and licensure agreements
• Work with our Communications team to notify users on system changes, new features, and service interruptions
• Update internal processes and documentations and user resources as needed
• Provide training to users and admins on our learning technology as needed.

Collaborate with colleagues on education and internal improvement initiatives (20%): -

• Coordinate with other workstreams in GHG Protocol to improve internal processes and workflows
• Partner with subject matter experts to create educational material as needed
• Partner with other learning teams in WRI to align and improve learning-related workflows and practices

What will you need:

• Education: You have completed a bachelor’s degree preferably in learning technology, learning design, education, or a related field
• Experience: You have a minimum of 3 years of hands-on experience, ideally within an international nonprofit organization
• Experience with learning management system (Moodle) and global user support required
• Familiarity with SCORM, AICC, and other eLearning standards required. Some experience in learning experience design, project management, and content management preferred
• Strong computer skills and experience in Microsoft Suite, Asana, content management systems, database management, cloud- and web-based communications.
• Languages: English proficiency and preferably one other language
• Requirements: Existing work authorization is required where this position is based. WRI is unable to authorize visa work authorization

Potential Salary: US salary range is between 69,000 and 73,000 USD. Salary is commensurate with experience and other compensable factors.

How to Apply: Please submit a resume with a required cover letter by the date of 24 September 2024. We are unable to consider your application without a cover letter.

You must apply through the WRI Careers portal to be considered.

What we offer:

• Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US
• The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities. 
• A workplace that strives to put diversity and inclusion at the heart of our work
• The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI
• Commitment to hybrid working model with flexible working hours
• Generous leave days that increase with tenure
• Medical Coverage, Dental Coverage, Vision Coverage, retirement plan access and employer contribution, Paid Time Off

About Us:

Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.

The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.

Our mission and values:

WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.

Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence and Respect.

Our culture:

WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment; we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.

Our team in Human Resources carefully reviews all applications.